Little Caesars Pizza — Restaurant in El Paso

Stopped by this morning at 10:45am. My daughter asked to pick up some pizzas for her classmates & herself to celebrate in school along with cupcakes. Walked in & asked how many slices come in a large pizza? For the record its 8 slices. So I was doing the math & ordered 3 $5 classics. I mentioned to the cashier, I hope I ordered enough. I assumed she wasn't paying attention. She informed me it was 10 minutes for hot & fresh pizzas since they just opened. I didn't mind. When the pizzas were ready & before cutting the pizzas she same cashier asked if the pizzas were for kids or adults and said she could double cut them. I asked to have double cut & was happy that she was paying attention. If it was some other person most likely they would not have cared. That's Good Customer Service right there. Wish I got her name. She deserves to be recognized as a employee going beyond. Also I wish I had taken a pic of the perfect size cuts for 3rd grade kids. It was plenty *& my daughter and classmates were...

Normally I'd give a 5 star for the pizza & service but at this location I dropped it down to a 1 only because I couldn't submit a review without at least 1 star. I am visiting from Colorado & stopped by to pick up pizzas & the little girl working the front name tag, Jessica :), was extremely rude. She didn't greet anyone that walked in, she had a very solid frown, I mean terrible attitude! When I placed the order with her she didn't say the total, when asking for chili and parmesan packets she acted like we asked for everything in her bank account. I mean we thought poor pitiful girl must've had a very tough, crucial upbringing. I honestly suggest that this girl is addressed on her customer service attitude or she needs to strictly be placed to do work in the back. I've never experienced such poor service at Little Ceasars & we are true fans...

Poor service and no pizza ready. Not having any pizza ready to take was disappointing, but it can be understandable on a Sunday afternoon in the third week of NFL football. The worst part of my experience was the service. It almost seemed like the sassy obnoxious girl found great joy in letting me know there weren't any pizzas and that I would have to wait 20 minutes for my pizzas and wings. When your known as the hot n ready pizza place this wasn't good.

At no point did the employee or the manager offer an apology for the inconvenience or offer a drink while I waited. I ordered the so called "most bestest pizza" to ensure that I have enough cheese and pepperoni on the pizza, but instead I get a pizza which looks like they're regular hot n ready.

An apology would have gone a long way or atleast giving me what I ordered would...