Pizza Hut — Restaurant in El Paso

Ordered pizza and drink online only received my food no drink. Contacted Pizza Hut and their “manager” stated they do not have drivers and that they used door dash to deliver the order and that it would take 30-40 minutes to have them ready deliver the drink only. All the while we will have cold pizza by the time the driver shows back up. We are SICK and ordered online contactless delivery so not the get anyone sick or make us have to get out while being sick! Manager states she will refund the 5$ delivery fee. But not the tip nor the actual drink itself! What should have been done is the entire order be remade and sent out completely or fully refunded. I contacted door dash and since was ordered thru Pizza Hut they can’t do anything. DO NOT ORDER THRU PIZZA HIT WEBSITE IF YOUR USING DELIVERY MIGHT AS WELL GO THRU DOORDASH SO THAT YOU WILL BE TAKEN CARE OF IF YOUR ORDER IS NOT RIGHT! I’m contacting corporate because this is...

The whole delivery experience was horrible. I ordered my pizza 25 minutes later I get a text that the pizza is out for delivery. An hour goes by and I call to find out where is my pizza and they give 4 different addresses that have nothing to do with my address. I talk to a supervisor after that and they tell me that it should be their in 30 min. 40 minutes go by and I call back and they tell me that my pizza is still their and are just waiting for a delivery driver. I tell them I called you 40 minutes ago and you said it was en route and should be here soon and now your telling me it was never out for delivery?? To make a long story short my pizza arrived 2 hours later after I got the text that my pizza was out for delivery. Both my pizzas my pasta and my...

This is the LAST time I order pizza from ANY Pizza Hut restaurant PERIOD!! This Friday my mom and I went to the 1571 Zaragosa restaurant. She wanted a P'Zone and I wanted a Pizza. When we got the stuff home and took a look at the Pizza, it was burnt! I ALSO ordered from this location and got the same thing. Only this time I ordered online, when my mom took me to pick up the stuff and I brought the pizza home it was ALSO burnt! My mom and I ALWAYS ordered from this location because it was close to where we lived at and the pizza always came out good, but that is just sloppy and lazy. As if you guys don't care about how the pizzas come out. My mom can keep getting the P'Zone from there but as for me I'll order from Little Caesars' next time I...