Tea2Go TeaN’ergy — Restaurant in El Paso

I have been going to this location for almost a year, love their tea bar , I purchased many of their hydro jugs and love their tea ! The girls that work in the shop are soooo awesome , nice , so welcoming everytime I come in which is maybe 2-3 times a week . I have always gotten the tea bar and filled my hydro jugs that I purchased from them . They charge me the same as if I get it in their own cups but now they have changed and you have to buy a drink in their cup and fill it up at the tea bar then I can then just dump in my hydro jug and thrown their plastic cup away !!!!! This is what the "gentleman" at this location told me is their policy now . Seriously !!!!! How much plastic are you throwing away and polluting our environment! The "gentleman" said it's for sanitation reasons . Well I go to all the fast food chains and they hand you a cup and you fill up yourself and can then go back and get refills at their soda counter , so same concept...I drink out of the cup and then refill it ....so my cup is not "Sanitized " at that point but that is how all the fast food chains are . Sadly Tea 2 Go you just lost a loyal...

HORRIBLE HORRIBLE CUSTOMER SERVICE!!! Asked 3 times what’s was in a drink that wasn’t on the menu. She said they had it, but wouldn’t tell us what was in it. Pulled up, she didn’t even acknowledge us. Gave us dirty looks and closed the window. No one else in line, and it took at least 10 minutes to make drinks. Handed us our drinks, and when we asked for straws, gave us another dirty look and closed the window without saying goodbye or anything. Last time coming to Zaragoza location👎🏼 1 star because no other choice, and matcha...

Alli (I hope I spelled it correctly 😬) has REFRESHING customer service. Today was my 1st time, while I was out completing my KW BOLD 💜 💯 . I didn't know I needed a Refresher🥤, but Alli asked me about my day, I explained my mission and how exhausted I was after hours of driving and walking to achieve my goal. This Refresher 🥤did the job, and Alli served it with a smile 😃. I will be back! #tea2go #teanergy #tea2goteanergy ...