The Junction Brunch House — Restaurant in El Paso

This is the saddest review I will ever write in my life. We so badly wanted to love this place. The atmosphere was so comforting and the food looked and tasted amazing. The chef in the open kitchen looks like she's working so hard and I do not want to blame her for what happened, because I don't know the details of the situation. I'm more upset about how it was handled.

As a rule I will never argue or be rude to anyone who works in a restaurant, I used to work as a hostess and understand how people can get so upset over small issues. I ordered the avocado toast (delicious) and as I was eating one of the last bites something cracked in my mouth, and i spit it out and it was pieces of glass.

I was so embarrassed that I even had to say anything to waitress but we let her know that there was glass in my food and to make sure the kitchen knows just in case something happened that they didn't realize. She said she'd go and let the kitchen and manager know.

A few minutes pass and the manager then tried to take my plate but we told him to be careful since there was glass on the plate still and he laughed and took our plate. We were confused but figured he might have misheard me.

The waitress comes back, and says that "the manager says he's sorry" and hands us this check. I'm not only upset the manager didn't say that to me directly, but also that the only thing they tried to do to make the situation right was give only my meal a 10% discount.

$1.20 off because there was glass in my food.

I've never had any crazy thing like glass in my food happen to me at a restaurant and I was so overwhelmed by the lack of any effort on the managers part to make this suck less. I understand it was an awkward situation for the waitress to handle herself, and I'm frustrated that the manager or someone in charge didn't personally come up to me and make sure I was ok.

We will never yell or argue with someone in a restaurant and it felt like they took advantage of our kindness and decency. I'm sure if we got angry with someone, something would have changed, but that seems so unnecessary and unfair that it's my responsibility to raise hell for someone to treat me with kindness after they made a mistake.

I'm now spending the rest of my day monitoring myself for symptoms relating to ingesting glass and hoping I don't have to go to the ER.

Really horrible experience that I hope doesn't happen to anyone else ): and I don't feel comfortable supporting a business that handles a situation like this. If something changes we can't...

The Junction Brunch House in El Paso, Texas, is a culinary gem that elevates the brunch experience to new heights. Located at 3001 Pershing Drive, this charming eatery has quickly become a favorite among locals and visitors alike.

From the moment you arrive, the warm and inviting atmosphere sets the stage for a memorable dining experience. The friendly and attentive staff ensure that every guest feels welcomed and well-cared-for, embodying the essence of exceptional hospitality. 

The menu is a delightful fusion of classic brunch favorites and innovative creations, all crafted with fresh, high-quality ingredients. Standout dishes include the Southern Fried Chicken & Waffles and Avocado Toast, each prepared to perfection and bursting with flavor. 

Patrons consistently praise the generous portions and the culinary expertise evident in every bite. One reviewer raved about the Chicken Fried Steak, describing it as “THE BEST chicken fried steak I’ve ever had,” highlighting the dish’s perfect preparation and crispy exterior. 

Beyond the delectable cuisine, The Junction Brunch House offers a cozy and aesthetically pleasing environment, making it an ideal spot for gatherings with friends and family. Whether you’re celebrating a special occasion or simply indulging in a leisurely brunch, this establishment provides the perfect backdrop.

In addition to its outstanding food and ambiance, The Junction Brunch House is also known for its commitment to customer satisfaction. Guests frequently commend the staff’s professionalism and attentiveness, noting that their dining experiences are enhanced by the team’s dedication to service. 

For those seeking a brunch destination that combines exceptional cuisine, inviting atmosphere, and top-notch service, The Junction Brunch House is an absolute must-visit in El Paso. It’s no surprise that this establishment has garnered such high praise and a loyal following among brunch...

4 months later update: I've been to JBH a dozen or so times since my first visit. I'm still a satisfied customer.

I've really been disappointed in nearly every other restaurant I've been to lately - either the quality and flavor of the food is awful, the price is too high for that low quality food, the service is terrible, or there are hidden fees and surcharges, but mostly it's just the low quality of the food.

Junction Brunch House continues to provide a consistent, flavorful, high quality experience every time, at a very reasonable price. I look forward to many future visits!

Edit: I came back the next day! It was so good. Today I got the biscuits and gravy with a side of grits and collards. All of it was amazing. The gravy on the biscuits is absolutely perfect. Definitely going to get this one again.

I stopped in for breakfast this morning and I am so glad that I did! The place has only been open a few weeks, and it was very quiet this morning, but I am sure it will be very busy very soon. The menu is just too good! I had a hard time deciding what to get.

I enjoyed the pulled pork eggs benedict with a side of pancakes. The menu has a distinct Southern flair to it, which is hugely appreciated in a city full of generic Mexican food (not that those aren't good, but sometimes you need something different!). Very well presented, perfectly poached eggs, with a generous portion of pulled pork under each... I could sit and eat these all day.

The staff was super friendly without being overbearing, which makes for an excellent dining experience. It's definitely at the top of my list now for a convenient place to enjoy a great...