Taco Bell — Restaurant in Elgin

Dine in was closed around 6pm 😬😬, we choose Taco Bell over the other taco places around, but we can not eat at the restaurant lady at the windows was Friendly, tacos had a lot of lettuce and very little meat, I feel like employees are not following the guide lines on the food preparation, some times I get good amount of topping, and some times very little 😪.

02/06/2024

Front lady didnt ask me If I need any Help, ignore me completely, non of the 3 ladies greet me or ask If I need anything, they just put my order on the table and I knew it was my order because it had the name on it, Customer service Needa to Improve.

08/08/2024

"I visit this Taco Bell a lot. The service could improve, but it’s not the same as it was a few months ago. The employees could be friendlier and more helpful, like greeting people when they arrive. However, cleanliness is still something that needs improvement, but customer service is much better than it was a few months ago."

Visito mucho este taco bell, el servicio puede mejorar, pero no es lo mismo que hace unos meses, los empleados podrian ser mas amables y serviciales, saludar a las personas cuando llegan, pero bueno la limpieza es una de las cosas que aun les falta por mejorar, pero el servicio al cliente es mucho mejor que...

everytime i convince myself to give this taco bell another chance i always regret it. im always missing my items every. single. time. i order from here. i try to give them the benefit of the doubt because sometimes my orders are big for my kids but that's no excuse. today i order a small simple order for my kids. one doritos Nacho Cheese Doritos® Locos Tacos with two Chipotle Sauce with a dragon fruit slushie and fries and a Cheesy Double Beef Burrito. i only got the drink and the burrito. this infuriated me because this has happened multiple times and all i get back is 5$ in doordash credit that isn't even enough for one whole order. in my opinion 5$ back just isn't enough for them to keep making the same mistakes repeatedly. that's not even enough to cover a whole meal. this is hard earn money people stand on their burning feet all day for just to go down the drain because people can't seem to read and match the items with the bag orders. please. please. please. please. please. read before throwing things in bags. like i genuinely wholeheartedly can’t comprehend how hard can it be? like really how hard can it be? if you can’t do the job right why even work? just dumb...

OK so I worked in customer service so it’s very important to try your best to provide a five-star experience. I actually work at a place where we are short staffed right now, so I know exactly how that goes. I am in the oil change industry so I know how it goes to be shortstaffed and try to do 30 oil changes in one day but I was just told that they’re short staffed so they can’t make over six tacos for me. I asked for a party pack at this point I think you’re being lazy I understand very clearly about how being short staffed is I’m gonna stay that again you’re making tacos throw the stuff on the tortilla and throw them in a bag for me. I don’t care how long it takes. I’ll wait an extra 15 minutes for you to do your job. I don’t mind that I mind that you’re lazy and you don’t wanna do your...