Bluegrass Meats Fails the Accountability Test—And Basic Resilience
As a business that values operational integrity, we feel compelled to hold others to the same standard. Today, February 11, 2025, Bluegrass Meats demonstrated a staggering lack of commitment to its customers—and to basic professionalism. Let’s dissect the absurdity.
A mere 0.4 inches of snow fell between 4:00 AM and 7:00 AM, which, by noon, had dissolved into slush under 37°F rain. Roads were clear, businesses citywide were operational, and life carried on. Yet at 3:30 PM—six and a half hours after the snowfall ceased—Bluegrass Meats remained shuttered, citing “weather” as its excuse.
Weather? Let’s clarify: this was not a blizzard, nor an ice storm, nor a natural disaster. This was a dusting of snow, the kind that inconveniences no one beyond a minor morning scrape of a windshield. For a BBQ shop—a business that sells non-perishable goods—to use this as justification for closure during peak operating hours is laughably inept.
If Bluegrass Meats cannot navigate the mildest of seasonal inconveniences, how does it plan to sustain customer trust? Posted hours are a contract with the public; flippantly disregarding them under false pretenses is a dereliction of duty. While competitors adapted, Bluegrass chose complacency, prioritizing convenience over service.
This is not merely a bad day—it’s a harbinger. A business that shuts its doors at the slightest hint of adversity (real or imagined) is a business courting failure. To the management: recalibrate your priorities, or prepare for the inevitable consequences of such negligence. Customers deserve reliability, not excuses. Bankruptcy isn’t a prophecy—it’s the outcome of...
Read moreThought Iwould give the restaurant another try, but the results were worse. I went to for Brisket tacos on Taco Tuesday. Ended up with no brisket but a lot of fat hidden under the coleslaw. What makes it worse was that I asked to make sure that had brisket. I really like to spend locally but this was diabolical.
Previous review: Make sure you check your receipt and verify how much sauce on the side cost...not extra suace, just requested sauce on the side inside instead of on the meat. It cost me an...
Read moreHoly frickin BBQ! I drive a taxi, therefore getting in and out for lunch is essential. I'm not much of a slaw person, but man the slaw on them chicken tacos wow. It's a great value for the product you're getting. I have yet to have anything of theirs that I don't like. The service is amazing, they are always friendly, and have a smile on their face. And you can smell that delicious smoke as soon as they open the window to hand you your meal. By far my favorite barbecue...
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