Jimmy John's — Restaurant in Elk Grove Township

Is it possible that 4 workers at a sandwich shop can screw up making a sandwich? YOU BET. That's exactly what happened. You might want to STRAP IN for this ride! Walk in and ordered a sandwich. Cashier girl tells the 2nd girl what the sandwich order is. 2nd girl proceeds to get a loaf of bread out. Mis-cuts bread. Mutters F-bomb to herself. Splays bread open and proceeds to tear all of the bread out of the loaf. Cashier asks her what she's doing. 2nd girl says she's making a sandwich. Cashier says "You're not supposed to take the bread out of the loaf." 2nd girl mutters another F-bomb. Throws half-torn bread to the side. Gets another loaf. Cuts bread properly an begins slopping mayo on bread. Slops too much mayo on bread of my sandwich and some of the mayo lands on another already made sandwich in the line. Now that sandwich is bad. Throws other mayo-damaged sandwich into the garbage. Another F-bomb. Finishes making my sandwich and sends it down the line. I get to the end of the counter where manager girl asks me if that is the sandwich I ordered. I say "yes". She proceeds to tell me that they have undercharged me for my sandwich and would I mind paying the difference. After reviewing the pricing board, I realize she is right and say "Sure, I'll pay for the other half of the sandwich." Walk back down to register. Manager girl takes out a calculator and attempts to resolve the rotation of the cosmos in the milky-way by way of my un-paid for 1/2 sandwich with her plastic Casio Calculator. Finally reaches a sum and blurts out "It's $6.89, I think." You think? You THINK? REALLY? Come on, we all know that's a lie. We know this because you and your three co-workers have artfully managed to destroy 1 helpless loaf of bread by tearing it's guts out. You damaged another already-made sandwich by slopping mayo all over it, send it into the garbage. Then, you under charged me for MY sandwich, for which I had to do the walk of shame back up to the register, only to watch you fumble around with a calculator and stammer out a dollar amount of what you think I should owe. Mind you.. You get PAID to make sandwiches, and yet, the basic task of actually making a sandwich seems to elude Manager girl and her sandwich-tearing, mayo-slopping co-horts. You work at a Jimmy Johns Sandwich Shop and you managed to screw up every single aspect of making a...

So just to preference, this is the first time I ordered Jimmy Johns in months from this place. I wanted to tip in cash but on the app they wouldn't let me and I couldn't tip nothing so I tipped a cent. Minutes later I got a call from the store asking if the tip was accurate and I never had once had a store or place call me about my tip. I said yes and they didn't ask me anything else, minutes later the delivery comes by and the driver placed my food in the bag away from the door, but placed my drink in front of the door. So, if I tried to open my door all the way I would spill the drink everywhere. To add insult to injury, the driver saw this from the seat of his car and instead of doing anything he drove off. This level of pettiness is cringe and honestly I support anyone from not ordering from this Jimmy Johns...

I usually don't give a negative review just based on the fact that it's a statistical fact that people are 10x more likely to give a negative review before they give 1 positive review, but I will say this: Yet another corporate food company in our area. We pay them for simplicity of the order and delivery. The last 2 deliveries I have requested were incredibly late because they couldn't find my address. I can walk the 10 minutes to their store, but wanted to try to give tips to their local drivers. If they can't find my place which is less than 1 mile away, I refuse to order from them any longer. I am assuming they are hiring staff at a lower wage using the 'rona as an excuse internally while paying lower wages to those begging for a job. Find another...