Domino's Pizza — Restaurant in Elk River

Ive ordered from this place several times over the years. However, since 2019 the quality and service has significantly gone downhill. Things such as undercooked food, undelivered orders, incorrect orders and opening a box to find a mess as if something was tossed in have been more frequent.

We've tried to be understanding as I know that it has been hard for food delivery businesses. My most recent order was the last straw. I ordered a pizza on mon 12/27 at 7pm. Est delivery was 45ish minutes. After an hour went by I checked the tracking app which showed it had not even been cooked yet. I tried to call the restaurant several times and no one answered. 85 minutes after the pizza was ordered it was delivered, COLD. I filed a complaint with dominoes. No one contacted me, so I filed another complaint. Still no contact or attempt to reconcile this.

If this was the first time I would give them another chance, but this is the norm for this branch. There are too many other, reliable and quality, pizza options in Elk River. Would not recommend ordering from...

Dominos has always been a favorite of mine until recently. I order 3 large pizzas for delivery and paid over the phone like most people do now days. 20 mins later I receive a notification from my credit card that my limit has been reach (maxed out). It turns out they continuously charged my card until it maxed out. The refunds are now pending but they said it could be 3 to 5 business days before the money is transferred back! I what did they have to say about it...... we got an email 3 days ago about this problem....we are sorry for the inconvenience. So I can't use my credit card now thanks to Dominos. BEST CUSTOMER SERVICE EVER!.... seriously don't buy pizza...

We always get our pizza from else where. However, with their $9.99 deal with any crust/topping, decided to give Domino's a try. In the past, we have had pizza at Domino's but it's either too dry or not cooked thoroughly. Never try this place before and this is our first time.

So I ordered 2 pizza for $9.99 each. Add the crust and all the toppings I want. Also ordered a few other additional sides with it.

I was pleasantly surprised at the quality of the pizza from this location. It was cooked perfectly, not dry or uncooked like other places. It tasted delicious. Since Pizza Hut is no longer in business, hopefully this is our new...