Subway — Restaurant in Elkhart

My girlfriend and I stopped at this Subway for dinner after an exhausting week. Just a couple days ago, we had a funeral service for her son who passed away from leukemia. As soon as we entered this Subway, our spirits were immediately lifted by the cheerful demeanor of Dre and Brian who were running the place.

It is extremely rare anymore to encounter workers who seem genuinely happy and make you feel like you've been best friends with them for years. We got to talking and sharing our experiences with each other, including heartache that both of them have been enduring.

This was more than just a food pickup. This was a complete reawakening of our faith in people and I am deeply grateful to Dre and Brian for the hope and smile they helped put on my girlfriend's face. If either of them read this, Dre, my girlfriend was the lady in the black cap who held your hands and told you never to forget her face and she wouldn't forget yours.

Both of you are a true testament to the strength of humanity in the most difficult times and any place of business would be lucky to have you representing them. God bless both of you and may your light continue to shine. Thank you both. Truly! -...

I usually don't do this because I understand how hard people work in customer service but this was not it. My mother and I were going to get lunch here and it started nice with the first lady who had glasses. She was patient and just generally decent. Then the second one came out. She gets our wraps and when my mom asks for double meat she gets snooty and says they can't do that but she'll do deluxe. Then as they're going down the line whenever my mother asks for more of something she complains and says how do you expect me to wrap this. At this pointe and my mother are annoyed. No one wants to not only be shamed for their food but also be treated like a child. Then they do my salad and she starts complaining again telling me you need to get the veggies first like 5 times when I'm confused because I've never had it done that way. She packs it literally half full for a 9$ salad. Yeah needless to say I'll never come back. Though the one off of county Rd 17 is SO much nicer. They pack your food and they talk to you like human beings. The employee was wearing a name tag...

On April 4th. I wanted a roasted chicken they were out. I got the sweet onion,when she put a teriyaki sauce,which looked like Barbecue sauce, I said wait that is not the sauce I want. She said they don't mix the sauce anymore. Well when I got home OMG,awful could not even eat.i took it back and to get something else she would not even exchange I would have to talk to a manager who was not there. This is what you get when kids run a store. Spent my money here,had to go home and eat ceral. Needless to say I WONT BE BACK TO THIS STORE EVER.. if they can't let store employee make a decision to take care of a customer then maybe the manager needs to work the hours open.. totally DONW WITH THIS SUBWAY. I don't eat out much,and I now remember why I quit eating out so much. DONE WITH THIS SUBWAY FOR SURE.I don't go out to eat to get ticked off and I was not asking for more than...