Tropical Freeze — Restaurant in Enid

The huge selection is great. However, this is the slowest establishment in all of Ohklahoma.

There seems to always be 2 or 3 children (employees) behind the counter with ZERO situational awareness. Once an order is made, they open the window and leave it there with no heads up of who its for. Common sense like taking names with orders at this establishment don't exist.

Also, dont bother waiting at the window because they close it as soon as they can. Knocking to get their attention is the only solution. Ice is decent. Customer service,...

Literally waited 30 minutes for my order. The girl made 6 orders that were from people that had arrived after I did. Well she made their orders first and never made mine. To top it off after she finished those orders she left the establishment and went to the building next door. So there was no one else in the establishment to ask for my money back. I will definitely not...

I am completely disappointed with this establishment, and will never go back! We waited 10 minutes, unacknowledged at the ordering window. The girls working there were rude as they shouted out completed orders, and immediately slammed the window closed after shouting out orders. Awful customer service! I'll spend my money...