Worst experience I've EVER had at a subway! Walking in we were kindly greeted by a young male employee who the whole time was very kind. It was the other short female employee that made this experience so bad. We ordered our 2 foot long right away because the restaurant was completely empty. The woman immediately seemed put off by having to work. Sloppily slapping things down. Piling my choice of meat onto my husband's bread to sort though it on my sandwich. Good thing he isn't allergic. Then taking what she didn't use and aggressively tossing it back in the bins. I was chuckling quietly with how she made the sandwiches. Then when it came to the veggie station she made a comment that we were making fun of her. I told her what kind of veggies I wanted and she sprinkled on a few olives. I stated I really like olives and would like a LITTLE more. She then ignored me and turned to work on my husband's sandwich, he then told her that I would like more olives and she snaps back and says I heard her. I'm working on your sandwich. My husband then said no go ahead and put some more for her. She then puts literally 2 more slices of olives on my sandwich. My husband said can she have more?! She started getting louder and said "it's 6 olives per sandwich". To be said I would have paid more money to have the amount I would like. Then my husband was mad about her tone and said just wrap up the sandwich we are leaving. She then grabs a massive amount of olives and piles them on my sandwich and says THERE! And then starts talking about how we were laughing at her. The young gentleman tried his best to make up for his very rude co worker. He is the only reason I didn't give this restaurant a 1 star. In my opinion this woman is ruining the revenue of this business. When I got home I had to take off a handful of olives. Very sad to see terrible employee affect someone's business this was and making it hard for others to be around her. Also from the other reviews seems like many reviews may be about this same woman. I will be reaching out to corporate and...
Read moreSo, I've said some nice things about subway before, but that was for a specific shop, in a different state, with a different owner. Obviously, that makes a BIG difference. As to Kaylee's comment below, this shop does not appear to be managed, by anyone. Single employee, too withdrawn to be described as sullen, no eye contact, no greeting or even acknowledgement of anyone in the short line. Moving slowly vs. very heavily medicated - couldn't tell which - but not into this job at all. The guys in front of me were friendly, cordial, but got the same nonresponse, so I think this was just the vibe for this worker. Out of Italian bread, the primary ingredient of your only product, and the alternative - Italian herbs and cheese - dry and stale. And nothing baking in the oven, so I guess that was it for the day. (By the way, this was 2:00 in the afternoon - lunchtime). The lettuce was old and dry, more like cabbage, but the tomatoes were OK. No acknowledgement from the server on the way out, not even a head nod. Jim John's and Jersey Mike's just moved up my list...
Read moreI was disappointed by my first Subway experience here in Enumclaw. My boyfriend and I ordered online 20 minutes or so before walking in and thankfully it was ready by the time we got there. However, the employee seemed standoffish and had no real customer-minded attitude. I get that this is a fast food restaurant, but a little more care would have been nice. Also, I didn’t feel the most safe in this restaurant. While we ordered a cookie and drink in addition, a man came in and sat down. I glanced over once and saw him staring at me or at least made eye contact with me. After we paid and sat for a bit he walked up to the counter to order and held his sweatshirt over his face the entire time. We both thought it was odd and I was a little creeped out by it. Finally, once we had left and returned home to eat I noticed that our churro was not included in our order, which was upsetting because I was looking forward to eating it. Overall, this was not a great experience sadly. Although I love Subway, this experience will likely deter me from eating at this...
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