Papa Johns Pizza — Restaurant in Erie

I used to order from this Papa John’s location for about 14 years until I started ordering from Jets. From time to time, I still ordered from here, but I have had multiple bad experiences over the years. I usually brushed them off as mistakes because we are all human. Then recently they sent the wrong pizza. I tried to call and the phone rang a thousand times and then they hung up. I then called customer service and they had three failed attempts in getting someone to answer at their store. I did receive a follow up email from customer service that said they would refund our pizza. A month has passed and no refund. Needless to say, I will never order Papa John’s again. I have given them enough opportunities and there are many other options...

Will never order from them again. Placed an order on the app like I usually do. Received the notification around 5:25 that the order was on its way to me. I live less than 4 minutes away from this location. For some reason the delivery driver decided to go to all further deliveries first and come to my location last. I know this as they allow you to track your delivery in a map. My order was finally delivered at 5:57. It took 32 minutes for my pizza to be delivered. By the time it got to me it was cold, and floppy. If I could give 0 stars I would. I called the store after 20 minutes of no delivery and they told me it will be delivered in the next 5 minutes. 12 minutes later it was delivered. They were...

The most fantastic Pizza showed up at my work and I asked who it was and it was Papa John and I got garlic butter dipping sauce with it and it blew my mind. Then I drove 4 minutes to my house and try to order the same meal for my family, delivered. They told me that it was because I lived on the other side of 287 that I was not able to get delivery to my house. Upon driving home today I saw their delivery car across the street from my house. I called and they said "oh they must know somebody in those apartments." Why don't I get a hookup? Is .2 miles too far to drive? I'd tip. This place sucks on its delivery radius! I want pizza. l want somewhere besides...