Wendy's — Restaurant in Escanaba

Overall good. Some of the young people who work there are friends of my nephew. They and rest of the staff always pleasant and friendly, good customer service and the place always looks clean. Only concern I have is the drive thru lane and parking lot exit have gotten severely bad and large potholes. Yesterday I hit two that were unavoidable going through the drive thru and the 3rd upon leaving the exit. That's 3 bad hits in a row that my car hit. I just spent almost $2,000 last summer, not even a year ago, getting new tires and ball joints on my car. That's expensive work that should last awhile. I am on a fixed income, don't want to have to do this again less than a year later because the store doesn't want to take the care to repair their...

What a joke! First we waited at least ten minutes to place our order because there is one person ahead of us. Next the wife ordered a salad and was told she couldn't change the dressing that was on her salad. After a short conversation we were allowed to change it with one other dressing which was a light dressing which my wife was not entirely happy with. While we waited another 10 minutes for our food we went to get our drinks and the ice machine was out of ice. I mentioned it to two separate employeesafter a short wait "Anna" came out and said the ice machine needs to be manually refilled and "I'm not going to do it, would you like me to get you some ice from the back"! My wife had her drink without the ice. I don't think I'll be back...

Every time I eat here I have to ask for my Frosty as they “forget” it. Multiple people behind the counter yet no one can seem to take your order… Tried Wendy’s again and they did not disappoint. Stood waiting for someone to wait on me for 4 minutes.. twice someone came up and “I’ll be right with you and walked away “. The young man walked away and stood looking at the fryers. When I was finally waited in, decided not to get food as it was crappy service. Ordered Boo books and he laughed. “What are those”. What’s advertised in two different places on the counter. “We do t know what those are”. Finally was able to purchase them. The young man snatched the $$ out of my hand. “No one told us there were here. “. They were in the...