Domino's Pizza — Restaurant in Escondido

Today was a very sad day. I've been ordering over the phone the same pizza for the same deal for years now. Today I was told I have to go online to get that same deal can't do it over the phone anymore. That has got to be one of the most ridiculous things I've heard in a while from a company. They couldn't just order themselves or make other provisions I had to go online and do it myself is what they said. I told them I would be going elsewhere for my food needs today and they gladly allowed me to leave hung up the phone and here I am. By far one of the stupidest customer service I've ever experienced. Good day Domino's I wish you well but I don't have much desire to be told by you that I need to go do something that was easily done over the phone for years and you've lost my...

Dag nabit, this is getting so bad. I ordered my pizza online, my husband picked it up, they gave him pasta. He called me to see if this was my order, I told him no, I ordered a pizza, I could hear the worker in the back ground tell him, well you have to take the pasta ( no charge). So I gave them my order again. Hand tossed medium, philly cheese steak, beef, diced tomato ,robust tomato sauce and mushrooms.I should have told the hubs to check it before he left. They sent a beef, mushroom, philly cheese steak ( extra brown) and red peppers, awwww mannn.Not what I ordered. This is the 3rd time. I like the pizza I just want what I ordered. What's a...

I called in an order to go, and as we all know, the outsourced call centers Dominos uses are manned by individuals who can’t speak English. Once I picked up my order and opened the box, I knew right away the call center entered in the wrong order. So I walked inside and a young man by the name of Roman immediately made it right. Not only did he personally see to it that it was corrected on the spot, but I observed him handle a difficult customer as I was waiting in line. Roman gets the credit in this scenario,...