Panya Thai Kitchen — Restaurant in Escondido

The "How are we doing?" Text this number on the receipt does not work so here we are with a 2 star review unfortunately. I have been coming here on and off over the last 10 years. I've had a lot of time to observe things and also it's impossible not to notice the recent price increase. I don't go here super often so it's easy to notice that each visit gets worse. Just a few years ago the lunch special used to be $25 for 2 people, sometimes even including a tip in that total! Now fast forward to this week where I spent $34 on a lunch special (dinner price would be $45!). It is simply no longer a good deal. Is the food still good? I would say it remains the best Thai food in Escondido but it now comes at a high price. Additionally their add-on ingredients are overpriced at $2 per ingredient. They are missing from Uber Eats. My drink was messed up on my last order and they dramatically decreased the size of the drink cups while raising the prices. I get it, inflation but this place seems to be way higher of an increase than other places so I can't blame that entirely. The food on my last visit was not as good as I remembered and the drunken noodles seemed like they gave me the leftovers at the bottom of the pan or something, instead of wide noodles it was little bits and pieces and it was also very greasy. Overall this is no longer a go-to Thai food place for me like it was for so many years and I will consider driving slightly out of my way for better options...

My wife and I have gotten takeout from here about 15 times. First of all, good food. If I was just giving a review for the food quality I would give 4. But there are some other issues with this place. About 1/2 of the time our order is not made correctly. Sometimes it's just that they give us white rice instead of the brown we asked for. Sometimes it's more of a big deal. Like they get the spice level wrong. Or they add an ingredient that we specifically ask for them to leave out. My wife has allergies so when this happens we have to return the food. If I'm lucky I notice the problem in the parking lot but sometimes I have to drive all the way back to get the problem fixed. I hate wasting that food that they messed up and I hate wasting my 45 minutes and the gas to drive back. Last night I was irritated with a completely messed up order and asked to speak to a manager and they wouldn't let me! First they told me that they weren't available. Then they told me they aren't there, then they told me that they don't have a manager at all. They were annoyed that I was asking. I don't know how they run their place. If you do get take-out food from here and you want to get exactly what you order I suggest checking your food before you leave the restaurant. They told me once when there was a problem with my order, after I placed it online, that it's better to call. But they have messed up my order plenty of times with...

I'll begin with the positive... The consistency of the food and flavors are magnificent. now for the downside.

Due to this past Sunday it was my 3rd time going back under the benefit of the doubt,I find it that the waiters there aren't really as attentive, nor pleasant as waiter's should be. My first time there, My order in conjunction with my families, were screwed. I told the waiter and the second time around it was still the wrong thing and the gentleman had an attitude.

So I decided to give it a second shot, and returned a month or so later. And as a result, I got the waiter that I didn't want, yet similar to the first time experience, This occurs, a cold entry level soup, my order and son's were screwed up big time... I mean, you will expect to get no basil, when you hear, " NO BASIL" on my noodle. At that point I was already thinking on how much to tip which was zero, yet,I tipped.

now for a third time, mind you every time I hit this spot, its always a family outing, we pretty much ordered the same thing, and this happens.. We get our meals, cold vegetable roles, delayed in receiving new ones, our drinks arrived late and poor customer service and the restaurant wasn't really as busy per say.

All my family and I are asking for is attention to be put into effort on ours and many others that go there planning to spend a pleasant...