Equiano Coffee Roasters — Restaurant in Eugene

My mom took me here early Saturday morning. She raved about the coffee and how she has supported the owner's business since his early days prior to this brick and mortar shop. We walked, werewthe only two in the shop said good morning to the girl working. There was not one word back from the employee. She gave a half grimaced smile/sneer and went back to the iPad in front of her. As I was looking at the menu board and talking to my mom about what we should order, I glanced at the employee and she literally looked at me, rolled her eyes, frowned and looked back at the iPad. I said to my mom we are leaving. Went to Red Barn and had a great time thanks to their awesome, friendly and super staff. Since when is the above mentioned behavior acceptable from an employee to a customer? Our fix to this scenario was to move one to a different place. Afterall, we have lots of choices now in Eugene. Unlike growing up in the Whitaker District as a kid in the 70's. 😁 I"m writing this for the owner to process because my mom respects him and told me he is a really great guy. This type of practice can kill a business very quickly. I've seen it happen first hand at a place I used to work. Please track her attitude and possible comments. She was so extremely rude it prompted this review, which I only do in...

I was so excited to find out this place is only a couple minute walk from my place, and has such a cute courtyard. Well, I just got back home from trying it for the first time and it was a very poor experience. The two working acted as if they’d rather be doing quite literally anything other than take my order/make my drink. I went well before closing and there wasn’t a single other customer there, I was looking forward to getting one of their baked goods and trying a drink they recommended But the one taking my order was very curt and rude and I just ended up ordering a simple latte so I could leave. I understand everyone has bad days and it’s hot out, but there wasn’t even minimal effort to even crack a smile. I felt very unwelcome and like a burden so I probably won’t be going back as there are plenty of other coffee options in the Whit...

NOTE: This is the tasting room/shop. The roastery listed on Wallis does not do tasting. We went there first and had to backtrack to the Blair address...WELL WORTH THE EFFORT! -Fantastic coffee. There is drip, espresso, and quick ready-made to-go coffee. There were 8 varietals with tasting notes. Visit this place for a great cup to go, OR, relax in the small tasting room our out front on a nice sunny day and marvel and the amazing variety of flavors coffee can have. Served in proper coffee-ware, it reminded me of wine tasting. Sniff, taste, swish, yum! My wife and I got two different drip coffees, tasted each, both were very unique (in good way). After our initial cup of drip, we ended up getting an espresso (served with mineral water to cleanse the pallet), a pound of beans and we were on our way. Great experience that I can...