Subway — Restaurant in Eugene

Food was okay. Never had problems at this location before, but today was odd. Immediately coming into the store, the majority of the lights were off, other than a few light in the front of the store by the door, making it appear as thought they weren’t open. There were two women working, they seemed rushed and flustered. The line became quite long, and we had a wait which was fine, until a man entered the store & one of the women stepped away to kiss this man and then he left. I found this quite unprofessional and odd, as there was about 8 people in the store waiting to be helped & she found it appropriate to step away from working to kiss her boyfriend. Odd. Then, when we started to get our food, they seemed quite frantic to catch up and couldn’t juggle our order and the person in front of us. They also didn’t shut my sandwich when finishing it, leaving it like a taco. When I got home to eat my sandwich, there was a banana pepper with a HARD stem in my sandwich and well as steak mixed in with my chicken. My husband and I both also got our sandwiches toasted. They toasted them together leaving them both barely warm & my veggies on my sandwich were borderline freezing, so this was weird texture combination with the chewy bread from being partially toasted and the very cold vegetables. This store seems like it needs more training or more workers that can work cohesively together. Very very weird experience and I honestly will be apprehensive on...

Went in to the Subway in Santa Clara, Eugene, OR store a couple weeks ago. There was a woman, Gina, working, with tank top on (which I think is gross in a restaurant). She was so rude & disrespectful. The other woman working was trying hard to make up for Gina's rudeness. I felt sorry for her. Gina insisted I name the sandwich I wanted of the menu. I didn't want exactly the sandwich off the menu, but she insisted. Every time I answered what I wanted in my sandwich, she'd make me repeat it at least twice, saying she couldn't hear me. There was no question about her hearing my request. She just wanted to make me say it again. If i had more time I would have just left. There are some gentlemen that work in there that have always been great! They apologized profusely for my previous experience. If she's there again I'll ask to have someone else make my...

Subway managers, franchise owners and corporate. The Division Ave. Subway in Eugene, Oregon needs help! Today, I waited today for over 15 minutes for 3 people (who purchased single sandwiches) and had been there prior to me arriving, to even attempt to put in my order. Finally, it came to me and the one of the 3 people behind the counter just walked off and literally just ignored me for another few minutes. What kind of customer service is this?!! Not only that; as of a couple of minutes ago I've been sick to my stomach! Someone please - do something before they make more people sick!! update- no response from Subway as of 12/13/19 obviously subway does not care about their reviews. Pretty disappointed here. Really thought they'd TRY to...