Chaiyo Thai Bistro — Restaurant in Eugene

I wish I could give them five stars but no. I ordered the brazed beef noodle soup last Sunday the same as the previous time I was there. I loved it the first time but last Sunday it had a major ingredient missing, the meat balls. I brought it to the server attention Sirirat, and all I got from her as a response was, Meatballs? and walked away. No apologies, no let me check with the chef, no let's make it right, I got nothing from her or anyone for that matter. I paid full price for the meal that had missing a major ingredient. Our family has eaten there 4 times in the last 3 weeks so we will no longer spend our money there. They need to train Sirirat and the other 2 employees working there that afternoon with more or better customers service skills. Is not only about the food is also about...

Chaiyo Thai Bistro is an absolute gem on River Road! The food is always fresh, flavorful, and beautifully presented — you can really taste the care in every dish. The Spring Rolls and Tom Yum are my personal favorites, perfectly balanced and comforting every single time. The staff are so kind and welcoming, and the atmosphere feels cozy and calm — perfect for a casual date or relaxed dinner out.

You can tell this place is run with love and pride; everything from the plating to the playlist feels intentional. It’s easily one of the best Thai spots in Eugene, and definitely my go-to when I’m craving something delicious and comforting....

I actually was going to leave a 5 star because the food was great but I was missing an item I was charged for so I tried calling several times with no answer. Finally when they did answer and I said that the food was great but I was missing something I paid for they didn’t say anything back and then hung up. They now aren’t answering again. It’s definitely frustrating because I am really excited to have a better food genre...