How did this place get awarded the “Best of Eugene”? I don’t get it. Your overall happiness with the food served here will depend on what your experiences are with Chinese food and what your personal tastes are. This was my first visit. I have been fortunate to have had some really amazing food in my life. If you’re a restaurant goer, I don’t know if this food is going to satisfy a palette that seeks rich flavors that impress. Sadly, I think even Panda Express has more flavorful food. That’s not saying much.
We ordered potstickers to start. But they didn’t come out until after we all had our entrées. The potstickers were supposed to be chicken and cabbage but they were really unseasoned giant chicken meatballs inside of a very thick wrapping. Cabbage? Barely. The dipping sauce was highly acidic and sour.
My daughter ordered a fresh vegetable fried rice. The rice was flavorful, had nice green vegetables. It didn’t stick together. It was very good.
The egg drop soup was a broth of blandness. I put in some soy sauce and then it was just a soy sauce flavored soup. Nothing green in it. Little bits of something crunchy. The three of us all tried some and then let the waitress take it away.
The “pork fried rice” served with my combination meal was gooey, pasty, and bland, with four or five little pieces of dried out pork in it. No peas or carrots, like you usually find. It was probably made in a big batch and let to sit in a rice cooker. Just my impression. It didn’t taste fresh. I could taste old rice. My husband said it “tastes like wheat”.
I also had pork chow mein on top of soft noodles. Have you ever had Chinese food that looks and tastes a lot like La Choy in a can? That’s what I experienced. The sauce was pretty much unsalted thin chicken stock with corn starch. Bean sprouts were fresh.
The sweet and sour pork was really good! Crispy, with a nice basic sauce. My husband had the pineapple chicken. It was basically sweet and sour chicken with some pineapple in it. It was also good, but he loves pineapple chicken and often the sauce is a yellowish pineapple sauce, so he was disappointed. So breaded deep fried meat with sweet-and-sour sauce, they’re doing a great job.
I was getting upset at the meal. I didn’t want to eat it. I ate my 4 pieces of pork. I was not going to say anything. Mainly because I read a review that said when somebody complained about their meal they were treated extremely rudely. But our server was very friendly so I took a chance. When when I asked her about the extremely sour potsticker sauce, she changed in demeanor. She said that “everything here is made from scratch and you’re going to find things here that you won’t find at another restaurant”. I was as polite as I could be when I let her know that regardless of the bland and unappealing flavor, it didn’t taste fresh. She repeated her previous statement, and added “Well, were not gonna make everyone happy”. No offer to remake or replace the poor food. No attempt to resolve the issue. And she didn’t seem at all surprised at my displeasure. Tells you something about how often they may receive this same feedback. I left my entire plate of food and went outside while my husband and daughter finished. I was pretty disappointed and felt ripped off.
I won’t be returning, ever. Even for the food I enjoyed. Bad food, bad customer satisfaction efforts, bad review. What else can I say? Ive rarely had meals that I’ve looked at and thought, “I DO NOT want to eat this”. Give it a try if you like run of the mill Chinese offerings. But be wary. There are WAY better places to eat in Eugene. Give your money to a restaurant that cares what their customers have to say.
UPDATE: It’s been five hours since we’ve eaten. All three members of my family are having very bad gas and upset stomachs. This was the only meal in the past two days we’ve all three eaten together, so I don’t know if it was something else we ate. No accusations,...
Read moreWent here with my husband for the first time last week. We've been on the hunt for "Our Favorite Chinese Place" for years. I think we finally found it.
We started with the soup of the day; egg flower. This was the low point of the meal for me (and made me consider rating it only 4 stars). The soup had a nice thickness/texture to it, but the flavor was off. I couldn't place it exactly. It tasted almost burnt. Perhaps it was a fluke, or perhaps it's a more traditional, less Americanized flavor that I'm not familiar with. No matter, my husband ate mine after he finished his own.
The entrees came quickly after we ordered them, perhaps only 3-4 minutes. Broccoli beef and Ginger Chicken. The vegetables were fresh, colorful and cooked perfectly. I was impressed that more expensive vegetables, such as red bell peppers, were included on the plate. Both the beef and chicken were tender and free of any weird tendons and gristle that you commonly run into elsewhere.
I so look forward to returning here and tasting more of what this restaurant has to offer. Wonderful food and...
Read moreRead moreFood ⭐️⭐️⭐️⭐️⭐️ because: -Good portions of quality ingredients NO tiny, overcooked 🍤 NO dry, stringy 🍗 -Delicious flavors & textures NO bland, soggy noodles 🍜 or 🫑🥕 ALSO, the house mustard packs one HELLUVA wallop! 🤯🥴🤤👌🏼 Things to consider