Wendy's — Restaurant in Eugene

Wendy’s: Great Food and Surprisingly Excellent 5-Star Wi-Fi

Wendy’s has long been a favorite stop for those craving fresh, made-to-order fast food, but what many people may not realize is just how impressive their in-store amenities have become—especially their Wi-Fi. After a recent visit, I was blown away not only by the quality of the food but also by the strength, reliability, and speed of their internet connection. It was truly a five-star experience in more ways than one.

First, the food. Wendy’s continues to lead the pack when it comes to fast food innovation and quality. The burgers actually taste like real beef—juicy, flavorful, and cooked fresh. The “Dave’s Single” remains a classic, loaded with crisp lettuce, ripe tomato, crunchy pickles, and just the right amount of condiments on a toasted bun. Their chicken sandwiches are equally impressive, especially the spicy version that has just the right kick without overwhelming your taste buds.

The fries, now available with the option of being hot and crispy or even covered in sea salt and cheese, are a perfect side. And let’s not forget the Frosty—a thick, creamy dessert that’s part milkshake, part ice cream, and 100% nostalgic. Whether you’re dining in or grabbing something on the go, the food always arrives hot, fresh, and with a reasonable wait time.

Now to the real star of this particular experience: the Wi-Fi. In a world where public internet often feels like an afterthought, Wendy’s has clearly invested in providing top-tier service. Their in-store Wi-Fi was not only easy to connect to (no annoying registration screens or ads), but it was also lightning fast. Streaming videos? No buffering. Uploading files? Done in seconds. Video calls? Crystal clear and uninterrupted.

The seating area was clean, comfortable, and inviting—making it a perfect spot for catching up on work, studying, or simply relaxing while enjoying a meal. Unlike many other fast food locations where the Wi-Fi is weak or unreliable, Wendy’s creates an atmosphere where customers can actually be productive. With plenty of outlets and quiet corners, it felt almost like a casual co-working space disguised as a burger joint.

The staff were also courteous and quick to clean up the dining area, which made the overall vibe calm and comfortable. It's clear that Wendy’s has gone above and beyond to provide not just a good meal, but a good experience—from the first bite to the last download.

In summary, Wendy’s offers a consistently great menu of fresh food, and now they’ve added world-class Wi-Fi to the mix. Whether you’re there for lunch, dinner, or just a snack while working or browsing online, you’ll be pleasantly surprised by how smoothly everything goes. If you haven’t tried using Wendy’s Wi-Fi while enjoying your meal, give it a shot—you may find it’s your new favorite spot to eat...

Came to this location after a night out around 1:30am. This location is open until 3am. The interaction was very nice in the beginning, but after waiting 30+ minutes in line after ordering (we were doing an at the speaker order, plus my friend had already paid for her mobile order that we were picking up, otherwise I would have left) and another 30+ minutes at the window. After inquiring about how much longer waiting at the window would take, they informed me that it would be at most 5 minutes as there was miscommunications happening between the team inside. Ok. So we wait the 5 minutes, and we inquire about the orders once again. They still were not done, it’s almost been an hour at this point & there are people honking behind us, wondering what is the hold up. I asked about the mobile order, which they handed me. They had the mobile order ready, and sitting out the ENTIRE time! The guy hands me the bag and I feel the fries, they were so cold it was comical. I couldn’t believe that they thought it would be acceptable to give this to a customer after waiting AN HOUR for fresh food! I then told the window worker that I would just like a refund instead of waiting, because it is 2:53AM at this point. The worker gets his manager, who angrily hands me cash back and shuts the window without saying anything. I never got a receipt for my transaction so I wasn’t sure that he had handed me back the right change so he printed me a receipt and slammed the window shut. We have been nothing but patient and nice to these workers, and to be treated this way after waiting OVER AN HOUR was appalling. I waited until the manager finally opened the window, after waiting a good 2 minutes of being ignored by him as he stood at the window register (he knew 1000% I was asking for him and he continued to ignore me) and asked for his name. He informed me that his name is Carl and once again slammed the window shut. I can understand being overwhelmed, stressed with closing and dealing with staff miscommunication in a time where the situation feels hectic, but as a manager myself, I would NEVER. EVER. treat a customer the way Carl did. I was nothing but nice and understanding the entire interaction, and didn’t even become short with him when he slammed the window in my face, TWICE! Wendy’s, it seems like you may need a new night manager with better customer service! Do better! Hopefully you had a better...

After all Wendy's in the area suddenly closed 4 years ago, I was excited to see this one finally reopen.

Until I ate there.

First off, I hate the new decor. The traditional "Wendy;s Old Fashioned" theme has been replaced by something that I guess is supposed to be "trendy", but is just ugly, cold, and uncomfortable. Regular tables and chairs have been replaced with high-chairs which you have to climb to sit in at a shelf set along the window ledge. With feet dangling off the floor, the effect is not unlike sitting in a literal kids high-chair, at a counter in a commercial or school cafeteria.

There is an alternative: you can sit in "the pit", on doctor's-waiting-room style couches, in front of waiting-room style coffee tables, set so low that your knees are up around your ears. I chose to eat in my car.

The food was disappointing. The formerly juicy and tasty Wendy's burgers were dry, tasteless, and served on a greasy bun. These \used\ to come with lettuce, tomato, onion, pickle, ketchup, mustard, mayo, and (optionally) relish. I had them hold the pickle, and they held just about everything else -- my dry burger had nothing but lettuce and a dab of mayo on it.

Wendy's chilli used to be a good, tasty standby . . . but the batch I got was watery, under-spiced, and the beans were under cooked. It was like eating a bowl of weak tomato soup full of peanuts. Bleah.

Insult to injury: Wendy's "small" drink is now 20 ounces; a "medium" is a full quart! WTF? These won't even fit in the cup holders in my car. To get an actual standard-sized drink you have to order the "kid's size" and even that seems larger than 12 ounces. Just what I need: the minimum drink I can order is twice what I want, and then I have to drive around with a half-full sloshing, sticky soft drink in the car for the rest of the day.

No thanks.

Wendy's, I used to love ya, but your new approach needs work. Lots of work. Maybe I'll try back in six months,...