Crumbl — Restaurant in Evans

Added Note: Raised a star bc they replied and will likely try again in the future- to see if this was a one-off. 🤷‍♀️

I appreciate they responded, I agree 'different tastes' and stand by my review on ones I tried.

Husband brought home six cookie from here today. He said they were about $14 for the 6.

Our adult son and daughter-in-law have raved about the place and I have tried some sort of cookie they made and I did like it, but - I have to confess- I have not been nor have I heard of it.

I wasn't with DH when he ordered, but he said that this was akin to in-store iPad, presented the 6-8 types at that time.

Was this because it was in the afternoon? Was this because they only make so many per day? Is this because they like to change what they make and not keep a consistent type?

Got me. (Shrugs) I just know the ones he brought home- 2 choc chip, 2 choc with choc frosting, 1 Carmel & sea salt, and one called something pretzel strawberry something he can't recall.

Everyone has their own tastes. Some are more picky than others.

To be fair, I'm picky and have texture issues with food. I also generally prefer to eat natural and organics- but love something sweet.

I like to look for shops that can provide what I can make- without my effort and amount of sweets home-baking makes! Then I'd eat em and before long, we'd need to widen all the doors for me to fit through. No thanks.

With that being said, I enjoy a good sweet. I'm hopeful when I get recommendations about places, too, and I have tried something that I have liked.

This is not the case from my DH's visit today.

These, by in large, were not for me. 🫣

The caramel sea salt was a pretty good cookie. It didn't taste like it was from a carton or a stale hospital waiting room.

It seemed to be fulled cooked. It was neither attractive nor unattractive. It looked basic.

Minimalism is aces with me in food. I prefer it. Simple. Tidy. Neat. Uncomplicated. Not 'too much'.

The Pretzel strawberry white glob goo.. erm... bleh.. no. No. (Shaking my head) Hard Stop NO.

This... uncooked? Undercooked? unappetizing looking pile- which I can only assume was designed and created by whoever's three year old owner of said place - thinks is brilliant.

To include the crushed, half chewed bits of pretzel and the red runny slime which I think is suppose to be the 'strawberry' but truly looks like something a small child would spit out.

The white part has no smell, but isn't grainy like the uncooked dough feels. The 'fluff' is slick and sticky like crisco and sugar, maybe powdered sugar for color?

The two choc chip ones. Meh.

It reminds me of those 'Soft batch' or soft bake- in the red bag. Didn't like em then, maybe that's why don't like these...? (Shrugs)

They aren't awful but they are not impressive.

They are not nearly as ugly as the pretzel 3 year old creation. Any bakery, anywhere, does these better- cheaper, and you can probably find them warm.

If you like undercooked, these may be your schtick.

The last and most disappointing was the chocolate chocolate ones.

These looked like they'd be good... until you bit down into one.

How can something be both undercooked and overcooked..? Well, if you'd like to experience the dilemma personally, give this cookie a try. It manages both skillfully.

It has a raw, 'OMG, was this even in an oven?' Mouth-feel married to a 'Whoaaa- is this charred?' -like when your hot dog gets a little too crispy in the camp fire or the marshmallow gets a bit ashy before you blow it out- but in a single chew.

I am...

I have seen Crumbl Cookies hyped up all over social media, so when the Evans location opened, I was really excited to try it out.

I waited a couple months before going because I knew that with any new location, there would be kinks that needed to be worked out.

When we arrived at the store the line was out the door and starting to wrap around the side of the building. We waited about ten minutes before we were able to submit our order, and we got our cookies about five minutes later.

Overall, the cookies were pretty good. The flavors were unique and genuinely tasted like the name. We decided to try the chocolate chip, rocky road, cosmic brownie, and butter ice cream (pictured from left to right). The cookies were warm, but almost like the were on a warm surface rather than coming straight from the oven. I figured this would be the case, not all the cookies can be hot and ready. Days later the cookies were still soft and crumble as you eat. They are pretty big with a diameter of about five inches, so they are easy to share.

The store is very cute and you can see the cookies being made. The aroma flows out the door whenever it opens. Two tablets were conveniently placed a couple paces to the left so you could order if the cashier was busy with another customer. The staff was friendly and made sure to show us the cookies before we left, ensuring our order was correct. Additionally, the store is on a corner lot, so there are a couple outdoor tables and turf to hang out and eat on.

If you like cookies and enjoy trying a variety of flavors, this is your place to go. They switch them out weekly, so there’s always something new. Personally, I felt it was overhyped. The cookies were good but nothing super extraordinary from regular cookies you could...

After having a great experience at one of the ATL Crumbls, I was super excited to see one coming to our area. After attending the initial grand opening, I gave them a mulligan for having a giant line. Atleast they had all the cookies for that week’s line up. I can only give the, 2 stars for that and the taste of the cookies.

2 weeks later on a Wednesday afternoon, the line was still around the building. I came to get the mango cookie before it was replaced, waiting well over an hour, only to get up to the front of the line and see that both of their self order kiosks were turned around and not in use.

They were only letting in 2 people at a time and the girls at the door were on quaaludes. There was literally no point of them being there other than opening up the door for people who were coming out…why?

Once going in I found out that not only were they sold out of the mango cookie already, but several others. Basically leaving you with only one or two options, none of which I would have picked.

There was no sign, the girl at the door didn’t relay this information to anyone in line. What an absolute waste of time! I understand you’ve only been open a few weeks, but you definitely need to work on customer service already. To have people standing in 90 degree heat, when we have much hotter days ahead, you need clear cut information or have your door people notify those in line so that people don’t...