Environment was warm and initially very welcoming. A bit cluttered and noisy but it was tolerable. Overpriced and food was lackluster on top of unnecessarily terrible service. I ordered the French toast platter. When the food came out 4 out of the 6 of us that ordered french toast noticed that it was very dry and barely dipped in batter at all. It was basically just bread with powdered sugar no egg, no cinnamon, no vanilla. We knew it was wrong when she sat the plates down but my friend just told me to give it a chance bc some places prepare things differently. Everyone else had fruit smothered on theirs so they were fine with it being a little dry. Once I finally bit into mine, which was traditional, it was stale and I could barely chew it. When I informed the server she very snarkily replied that I waited too long to eat it and that's why it was like that and she refused to remake it. Barely ten minutes had passed from when I got it. When I asked for a replacement waffle she replied with "are you even going to like it"? I was taken aback so my friends quickly came to my defense and she was visibly annoyed. She said she would replace it with a waffle and then proceeded to grab ALL OF MY FOOD that I had barely eaten. I didn't say anything because I assumed she was going to just replace all of it for some reason. When she came back she slammed JUST the waffle down in front of me with no other food. When I mentioned the French toast being dry, I never mentioned that I had a problem with any of my other food. I have no idea why she assumed that I didn't want any of it and she didn't even ask if I was finished before she took it. When I informed her there had been a misunderstanding she gave a sarcastic smile and walked away without apologizing or any word for that matter. Turning around I watched her and some of the staff glaring at our table. She seemed personally offended which was odd. She then came back with only some of what I initially ordered and the bill that charged us for everything however. We had to ask someone else to bring the rest of my food. All in all the entire experience was very rude and unnecessarily uncomfortable over simple toast. As someone who works in customer service, I know how it feels when customers are being unreasonable and how demanding the job can be so I treat all service workers I encounter with dignity and respect. In no way was I being confrontational with her but I was met with the WORST energy. When we asked her her name she said it was something that started with a Z and that she was the OWNER!!! I will not be returning please don't waste your money on someone who treats...
Read moreI posted this message last year on Father's Day. Not sure where is has gone but it was no longer in my ratings so I am posting it again.
Truly bad situation today, June 17, 2018. Today I was by myself and the restaurant was busy. There were 2 tables open, a table for 2 and a table for 4. I sat at the table for 4 as the table for 2 was in the path of people walking and I didn't want to spend my entire time eating getting bumped by staff or patrons.
The young lady cleaning the table said let me make sure the waiter is ok with this and I'll be right back. She returned with a menu and water so I thought everything was fine. A few minutes later the waiter came over and asked me to move to the open table for 2. I explained that particular table is in the path of people as they walk by and I don't want to get bumped while eating. He said "well we have four people waiting so I need this table". After telling him I will leave I did not receive an apology for asking me to vacate a table to which I was just provided a menu and water. Actions such as this is never cool.
After vacating and on my way out no one was waiting. So essentially I was lied to as there was no one waiting at the door for the table. There was one person outside on his phone and I saw him at a table when I entered.
Lastly there are the optics of you asking a black man to leave the table he was established at to give it up.
Needless to say I won't be returning no matter how good the food is. This is after I've been there so many times and was a huge supporter. But after this I will not be returning. I will go where I feel my time and dollars are valued.
This was originally sent to the restaurant as a private message. They chose not to respond to...
Read moreOn a fine Tuesday morning, my dear friend and I awoke with a treacherous hunger. We searched online for The Perfect Weekday Brunch Spot, which came down to two choices: this, or some other place that couldn’t have been nearly as good. Spoiler alert: We chose correctly, okrrr!
The waiter, whose name we regrettably did not catch, talked us into Los Matorales, and boy-howdy if I don’t think I’ll go back to Ovo Frito just to lay a wet kiss upon his crown. Never has there ever been a more perfect breakfast item to grace this golden earth. Unless you’re a dang fool, you’ll go and get one of these right meow. The chicken and waffles were done just right, although, if I’m being perfectly honest (and I am), they didn’t stand a chance against their rival. I mean, who can compete with eggs and chorizo atop a blissful bed of heavenly hash? It can’t be done, and I will die on that hill.
When you’re at Ovo Frito, you’d be forgiven for thinking you microdosed on some LSD and crawled inside a cosmic egg. The wall art is something to behold, as are the cracked-egg light fixtures. Vegans, beware — but everyone else, put on your party hats and your elephant-print stretch pants and get ready to have your dang fun bags slapped right off your chest.
End your search. Stop the insanity. This is the only breakfast, brunch, or maybe lunch establishment that ever needs to exist. The rest can just take a gosh darn seat right...
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