Rich Bros Coffee — Restaurant in Everett

Having just moved from the land of Dunkin’ Donuts, we were looking for a new place to get coffee. Starbucks is OK, but we wanted a more casual vibe.

We ordered a caramel cold brew, an iced mocha, and a cookie. The caramel cold brew was absolutely perfect, not too sweet and none of the bitterness I often find in cold brew. It really hit the spot on a hot Washington day. My husband enjoyed his iced mocha and said it’s one of the best he’s had in a long time.

We were able to get through the line, surprisingly fast and the cookie we ordered was huge. We split it, and my cookie itch was scratched. Fast and friendly, affordable service. Certainly better than Duncan, we found our new...

Kayla, I believe her name was, and a blonde women were working the other morning when I watched Kayla not only rub her nose with her hand but then run her hand through her hair and continue making my drink. After touching her nose. And hair. I get it’s just a drink but I wouldn’t even do that to my children’s food. When I gave them an off look for what they did when they handed the drink to me they then snickered in the “back” where it was hard for me to see/hear them and basically only came back to grab the receipt thing after I sat there for a good 1 - 2 minutes. Coffee was okay shots pulled too quickly though. Tasted...

UPDATE : I have talked to the owner and owner has made things right and sincerely apolgized. I will give this stand a second chance 😀

Very disappointed :(... i like local shops but this place i will not re visit. Barista was un knowledgable about how to make drinks. Drinks were completly filled with ice and had little to no flavor... i ordered 4 drinks frappe, italian soda with red bull, italian soda and the iced white mocha tasted...