Where to start. I typically like noodles and company quite a bit. Me and a friend from work decided to splurge a little bit and go out today. I spent 12 dollars on my pesto chicken and ciabatta and drink, he spent 11on his pad thai which is a bit more than usual for lunch but its good so whatever. We decided to go at 1130 to beat the lunch rush which we did there was maybe 7 people there. We get our drinks sit down and 40 minutes go by. Keep in mind we have an hour for lunch + travel time. We get up to ask to get our orders to go instead at which point the cashier walks past me to go clear our drinks which we werent done with yet as well as 3 other tables. After 10 more minutes pass due to them taking that long to bag our two meals, we finally get back to work with 30 seconds to spare. Im able to eat at my desk thank god, so Im not hungry all afternoon. Worst service Ive had in a long time, food was ok being it was just warm and didnt have much for veggies in it, had no butter to put on my ciabatta as well so that sucked. Used to eat here twice a month. Now they will be lucky if we ever go back.I also plan on telling my 40 person strong team to avoid the place for lunch. Also, hiring one motivated person is better than having 5...
Read moreWould give this ZERO stars if I could. We were traveling thru town and stopped because normally the service at other Noodles and company's are good. There were 4 in our group we placed our order at 6:00pm and after 15 minutes of not receiving our food we realized we were not given a table number for dine in services so we asked, our ticket was #11, the counter staff was so unorganized and under trained they gave us number 8. We waited another 30 mins no food staff continued to run a round confused bagging and un bagging food for to go orders and customers that came in after us were now eating their food. We decided to just leave after already paying for $60 worth of food, the tables in the dining room were not cleaned and the overall appearance of the place was not appeasing. This experience has ruined all Noodles and Co. for life. Need to hire new staff and managers if you expect to keep a restaurant open and running smooth not just a bunch of clueless children. I will send a complaint to Noodles corporate as well not that it will change anything. Other than I would like a full refund of my order. If the owner would please contact me to get us a...
Read moreAwful. I ordered a to go order. When I got there, nobody acknowledged me. Then, I realized the juice was missing from my order. It took me over 5 minutes to get anyone's attention. When I did and asked for the juice, the guy rolled his eyes and walked away from me to get the juice, before I could tell him I had ordered 2 juice boxes for my 2 kids. When he got back, he still didn't say anything. I had an awful day, was looking forward to pasta Fresca, only to get home and realize they messed up my order. No pasta Fresca, just the spicy tomato sauce pasta. Definitely not what I ordered, and super disappointing. I also noticed they gave my kids raw broccoli, and not cooked broccoli. Noodles and company is supposed to cook the broccoli, and my kids are particular about textures of foods, so they refused to eat it. If mistakes are made, that's one thing. But I was treated horribly and they got SO many things wrong. We know to avoid this location now, and maybe even noodles and company in general. We only went to this location because the other one didn't have online ordering for...
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