Fargo Hi-Ho Burgers & Brews — Restaurant in Fargo

I’m adding this to the front of my original review, do not be roped into the lies of the good reviews/fake reviews. Especially don’t believe the “burgers are made fresh and never frozen. What complete BS! The burgers are shaped like the frozen patties you buy at the grocery store! The only thing worse than the burgers, is the service.

While I usually don't write reviews, especially negative ones, Hi-Ho in south Fargo requires one. I have been here 3 times, once for dinner on a weekday, once for a quick bite and beer after work on a weekday and finally a Sunday at about 2pm. The first time was shortly after they opened their bar area and it is very nice inside, I love the set up and plenty of tv's to watch a game or just to throw a game of darts and listen to some tunes. The burgers leave much to be desired but are extremely affordable so you can't be too upset, they seem like a simple store bought frozen patty with no seasoning whatsoever, but again, they are very inexpensive. You get what you pay for I suppose and it's good if you just want to fill your belly.

The second visit, I knew what I was going to get when I ordered but like I said, I just wanted to fill my belly and have a beer after a long day of work. I ordered my one beer and a burger and was considering a second beverage. I was sitting at the bar and while the waitress walked by twice, never even looked at me and I couldn't grab her attention, short of me rudely interrupting her conversation with a friend and asking "Hey, can I have another beer?" She was polite about it but I seemed like an after thought even though I was not about 3 stools down from them. After that, I finished my beer and went to the end of the bar where they prefer people to pay. I stood there for 10-15 minutes waiting for the bartender/waitress to come back out and she finally did, I easily could have just walked out and she wouldn't have even known I was there, probably.

The last time was today, Sunday, August 6th at about 2pm. I walked in, and there were probably 3 tables in the dining area and 2 tables in the bar area and no one at the bar....bartender also missing. I sat down and waited for 5 minutes, not a single employee walked through the bar area. I could see in the mirror near the kitchen entrance that there were people in there just standing around and talking, but not once did anyone check to see if anyone needed anything. It's not like they were slammed and running around busy. After 5 minutes, I simply left because I knew it was just going to be a repeat of my last visit. As I was leaving, I heard a table of 5 or 6 say, "I wonder if we're ever going to get our bill." So clearly this is an ongoing problem and I didn't just have bad timing.

I feel that a place that is really the only bar in that particular area of town, outside of Ruby Tuesday's and Doolittle's is dropping the ball. They have a brand new bar area but don't seem capable of running it. Perhaps it's understaffed or inexperienced staff but I will probably never go back, and...

Sadly, our recent experience was very underwhelming. We visited for dinner and when we arrived it was a struggle to find a clean table. The empties we saw were still waiting to be cleared, but we did eventually spot a high-top back by the bathrooms. When we went to order drinks we were told that the online tap listings were all out of date, and when we asked about a current tap list, the server said that they have 25 taps and switch things out too frequently to keep track. When we asked if he could tell us what was available his response seemed to suggest that was unreasonable. It felt like we ended up playing the worst guessing game as we kept having to name off various different beverages and then in most cases he told us that they were out or unavailable. My friend and I both finally found something to drink, but they were a bit lackluster. The food was okay, but again not anything notable. According to the specials listed we should have gotten extra/"unlimited" fries with our food and drink orders but the server wasn't around again to ask.

My only previous visit to this location had been about a year before. In that instance, I had arrived to pick up an online order and found out that it got messed up so I was really hoping this time around would be better.

I've always had good luck with the Dilworth location, but this location has has been pretty meh both times I've visited. Hopefully things will be better...

So very disappointed! Hi Ho was always my favorite place and I still say the best burgers in town when they are made properly. The last several times I have either ordered by phone for pick up or went into Hi Ho South location it has been just a terrible experience. I have been patient as I understand sometimes things just happen and it's hard to find good help but I will no longer be going back after again today I was treated rude when I placed my order to get there and they tell me I didn't call them. Said I must have called the Dilworth location when I knew I did not. I went to my car and hit re-dial and sure enough HiHo South answers. I explained who I was and that I just hit redial and I was told that the only order they received was for a different name. I would bet that that person never showed up for their togo order because she wrote down the wrong name. After putting up with undercooked burger, receiving the wrong order to waiting a very long time to be waited on, just to mention a few things, I will no longer go to this place. I do not appreciated being treated badly even after I proved I didn't call the...