Domino's Pizza — Restaurant in Fayetteville

Our experience with Domino's Pizza in Fayetteville, North Carolina was incredibly frustrating. As travelers from Pennsylvania, we used the Domino's app to place an order for delivery during our stay in Fayetteville. However, despite being only 15 minutes away, the store claimed that we were outside their delivery area. This was unexpected and disappointing, especially since we had used the app without any issues before.

To make matters worse, when we reached out to the general manager, Ashley, she displayed an unacceptable level of rudeness. Despite maintaining a calm demeanor, she raised her voice at us and refused to listen to our concerns. When we politely requested her to lower her voice, she became even more unpleasant and abruptly hung up the phone. This kind of behavior is simply unacceptable and left us feeling disrespected and disgusted. This woman has to be the rudest individual in the entire state of North Carolina!

Furthermore, the refund process has been incredibly inconvenient. We were informed that we have to wait for 2-5 days to receive our refund, and in the meantime, we were forced to reorder our meal. This has caused unnecessary inconvenience and added frustration to an already unpleasant experience.

Overall, our encounter with Domino's Pizza in Fayetteville, North Carolina was incredibly disappointing. The lack of delivery option, along with the rude and unprofessional behavior of the general manager, Ashley, has left us with a negative impression of this particular location. We hope that Domino's takes this feedback seriously and takes appropriate measures to improve their service and...

I will never order from this place don’t waste your time poor service food is never hot unless you pick up lack of acknowledgement and or accountability. With all due respect this place give dominos a bad rep. You all have one job I called to tell the so called manager on duty the driver was at the wrong location the driver stated she came back but my camera clearly showed the driver at the neighbors house. I called the store to inform them of the error they’d rather give me my money back than to acknowledge I was trying to help whom ever the driver was to be mindful cameras do roll and you should never say what you did and you did not do it I’d rather cook then help pay your hourly wage and that goes for the manager on duty as well never in my entire life have I had such poor service from pizza restaurant you don’t even have a dining area so you really have no excuse other than to say you want your money back . You want your money back no I want the service I paid for but you all did not succeed with my satisfaction. When you all decide to come correct I may give you a try again As for the video Inform the driver it’s being held since they went to the wrong house twice while the manager was on the phone all this over less than $15.00 that’s ridiculous I’ve heard of a lot of different things and honestly I guess my $15.00 wasn’t worth state of the art service it was worth a refund smh I ordered so I wouldn’t have to go out seeing that I have 2 screws and a disc in my back yet you all didn’t take that in consideration either but a refund was necessary smh worst...

Your customer service really sucks!! I am a loyal customer. Lately I have been ordering about every two weeks and today has been the worst experience of all. The manager on duty, Donna, was very rude and patronizing. I ordered online and was given the estimated delivery time of 45- 55 min. I called once my ordered said that my food had been through quality check at 6:07 pm and I didn't call until 6:54pm. Donna proceeded to tell me in a very patronizing tone exactly what a quality check meant and that they were backed up, their delivery time was up to 2 hrs and that my order was still at the store. I went to pick up my food, asked for a refund of the delivery charge. She voided the entire order in order to take the charge off. I explained to her that I didn't appreciate the tone she gave over the phone and she kept interrupting saying how she was sorry for that. If the store is backed up, good customer service would be that you would call the customers who ordered online and let them know that delivery time has been extended. Apparently your managers could use more training in...