Marco's Pizza — Restaurant in Fayetteville

I just had 2 horrible experiences at the Marcos on 805 Glynn St S Fayetteville GA.  This is how it all happened. (Mind you I'm a licensed Pentecostal minister and have never had a problem getting along with people. I love people.) So I was attempting to use my debit card to pay for my food. The debit card reader said "tap or insert card". I tried to use the tap feature 3 times. And one of the African-American cashiers said "You have to insert it!". I responded very nicely and said "The machine said tap or insert so I chose to tap it" (while I inserted my card). As I insert my card, the young African-American cashier just walked away and started "negatively shaking her head and rolling her neck". I asked, what's that about? So the manager had to take over the transaction. As the manager was finishing the transaction. I did say, "What was all that about? That was so ghetto." Because the cashier had just walked away "mid-transaction". The short muscle-bound owner says to me "All that ain't called for." I said, "What? How she's acting?" (referring to the African-American cashier who just walked away mid-transaction". And he responds and says "No, how YOU acting and what you just said!" I responded and said "I'm a grown man and I can say whatever I want." The owner then responds yelling and with threatening body language and screams "I'M A GROWN MAN AND I CAN SAY WHATEVER I WANT TOO N-word!" as he paces back and forth as if he's expecting me to "go there" with him.  I had my 9 year old son with me.  Therefore I was never a threat to him.  Furthermore, my son has never heard profane language around me or from me. Moreover, it's a shame that my son has to hear someone of middle eastern descent call me a "N-word" in a public setting. This is despicable behavior and I'm sure it is not the kind of behavior that you want owning your franchise.

To add insult to injury, I called back into the store from my cell phone less than 5 minutes after I left and asked to speak to a manager. The female manager answered and said "Speaking". I said to her Ma'am you just allowed one of your employees to call me a n-word and you said nothing to him to correct him.  She said, "That wasn't an employee, that was the owner! Don't you ever bring your fn a$$ to this store again!" I told her I'm going...

Went in about to submit my online order ( they stop taking orders at 9:30) with a few minutes to spare but ended up pulling up to the restaurant at 9:28 ( not scheduled to close until 10) and they had already broke everything down and wouldn't take my order. The manager, General Manager, Briana she stated to me was very rude. She said she didn't know what I wanted her to do because she had already broke everything down and the were cleaning up. Rolled her eyes and refused to give me a number for corporate or the owner to let them know about my experience. She stared at me like I was wrong for expecting a to order pizza 30 minutes before the restaurant closed. I must admit this is not the first time I have had customer service issues at this particular location. I usually go to PTC. It was a long day and all my family wanted was pizza from a local business my boys were very disappointed. Well we got it 4 amazing ones from Domino's and the customer service was amazing and friendly. They even have us an extra dessert and soda after I explained my experience here. I am sorry we have this in our community. I am a Realtor and I give my clients a list and gift cards from neighborhood restaurants when they move in and I will never refer or give gift cards to this restaurant ever again. I wouldn't want new people in our community to think this is how Fayetteville treats...

I pre-ordered a pizza and boneless chicken pieces(parts). As I arrived for pickup, I was asked was payment being made by credit card, ect., but then, I was presented a screen to give a tip or not. We'll, didn't particularly like that, because if I am picking up an order, why should I tip? I am not a person who do not like tipping. I love tipping when appropriate, like, when I am at a restaurant or other venues where I am sitting for a service. The pickup exceeded 25.00, but wanting more from me at the cash register, to me, is gagging. How are we going bring down inflation, based on corporation, and rich oligarchs raising the price on goods, simply because the politicians allowing prices to skyrocket throughout. That is why regulatory systems need to be in place. The manager and had a confrontation about how the customers are being taken advantage of. I will not patronize Marco's Pizza in Fayetteville, Ga, again. Beside something was different about that pizza this time. I have eaten pizza from that location on number...