Papa Johns Pizza — Restaurant in Fayetteville

I ordered two pizza almost an hour ago from the papa johns online app. I checked the app to see status of delivery and it said another 28 min, I then called the store to find out the estimated time of delivery and the automated system said it would be here in 3 min. I didnt believe that so I decided to speak with the manager and find out from a live person what was really going on. She told me that my order was sitting there ready but it was being passed off to a door dash driver because they didnt have and papa johns drivers. I asked her why i was not notified of that and since when have deliveries been passed off to door dash?? I did ask her when I would receive my order she couldnt answer that and said that my door dash driver had just left the store. I dont recommend ordering thru the app with this store and probably not delivery either of anything just go pick it up, still haven’t received my food yet and it has been over an hour, I highly doubt my pizza is going to be hot. O and the manager said she couldn’t offer me any discount or any thing like that. After thinking more I don’t recommend the papa johns at all.. o and now I called the door dash driver to see where she is at and she told me she is trying to cancel my order because her car wont start. I better receive...

❗️❌❗️❌ DO NOT ORDER HERE….. they get the order wrong evertime and blame you…. POOR Customer service since the new management I don’t know anybody that likes going here…… i Tried and order a pizza December 21 and I got hung up on by a male that use the F-bomb & he said he was the manager…. I called back and try to order again and a female hung up on me.. That day they also Were saying they ran out of though SMH.. I tell everyone not to go here….. it is very disappointing what this store has become. I don’t fell comfortable bring my kids here because I’m afraid of what they might do to the pizza and all of the vulgar language being used……. I filed a complaint so someone can clean up this situation and nobody have to go threw what I go threw dealing with the Ramsey st store❗️❌❗️❌

Ps. I filed a complaint December 21 and no one contacted me back yet

December 27 I had it escalated and no one contacted me yet

December 29 no one contacted me YET so I had it escalated again.

I’ll keep everyone updated on how thing go

Thank you...

Okay, so apparently this store has had issues in the past, and we can't speak for those experiences. But we have ordered about 6 times from here within the last 2 months and we are always satisfied with the quality of the dough and the way the pizza has been put together. We're from DC and have had tons of different papa johns pizzas, and this is by far the best location as far as taste and quality. I haven't had any problems with delivering since I've ordered online, nothing's come back wrong or late. All their extras are free, which in DC you would regularly pay for extra crushed pepper or pepperoncinis, so that's definitely a plus. And just a quick tip for all of you over paying, go to RetailMeNot, and grab yourself a coupon for your online order and also make an account to start accumulating those papa points to redeem free pizzas every...