I’m adding one star because I had put something to be a me able to write a review.
We ordered an 8 star green curry and it was too hot- we order an 8 always.
When we got to the window to pick up our order the lady just gave us our total- not at all customer service like.
1- I added two drinks and she said she would have to add that to our total- of course she would- I wasn’t trying to get anything for free.
2- she gave us our total and we paid and she just handed my card back and that’s all. She didn’t said thank you or have a hood day. I don’t want too notch treatment just the minimum.
3- we got hone and called her to ask about the 8 star green curry. She yelled at the cooked to ask what she had added to the food. She then got back on the phone and that was it. She then said that next time ask for less spicy.
4- She was talking down to me and then continued to argue. I told that I didn’t want a refund or her to do something about my food- just a simple acknowledgement. She said that she wasn’t arguing and continued to talked over me. I stopped talking and let her continue with I be rude. 5- I asked who was the manager- she said there wasn’t one- also she added- you’re not going to get me fired. I was like- why would think I would want to get you fired? She didn’t respond...
She said that she knows how to deal with customers- as she threw her title at me- “I’m a logistics manager “. I said- okay. Lol that means nothing to me and it’s just a title because you obviously don’t know how to deal with customers. 6- She hung up on me and said to have a good day. At least she said to have a good day... lol- not going again unless management...
Read moreWhile I was landscaping a few years back, my boss and I ended up on college a lot during the lunch hour. We frequently ate at La Huerta and Slims, but one day decided to give Taiwanese a shot. After our first time trying Thai E San, we rarely went anywhere else. I myself had never had Taiwanese food, and ended up quickly finding out how flavorful and rich the food is. They incorporate many spices and hand-made recipes to deliver some of the best tasting food I have ever had. Their Pineapple Fried Rice with fried Tofu is hands-down the best rice I have ever eaten, and their Cream Cheese Wontons, their Larb, and their miso soup are all uniquely delicious. This is a place that I recommend to everyone that enjoys genuine asian cuisine and rich flavors. Unsurprisingly, the people I recommend this place to usually thank me and tell me how much they loved it. The staff are always extremely kind, and if you ever have any questions about the menu they have pictures at the front desk with each dish labeled so you know exactly what you’re ordering. This place knocks it out of the park every time I call in an order, and if I did not taste the authenticity every time I ate their food, I would not make it a point to drive an hour round trip at least once a week just to get a meal there. This will always be one of my favorite restaurants of all...
Read moreLOVE LOVE LOVE! We are not go-out-to-eaters; we get take away from here and one other place. The other place, we go to maybe once a month or every other month. We go to Thai E San at least once a week!!
Food is always amazing. It's a good amount and we always feel good after eating (not weighed down or icky full, like some places). We usually buy 2 meals and feed 3 people (with a little leftover). And the customer service is wonderful!!
Looking at the 1-3 star reviews, I'm seeing some patterns. (A lot of poor reviews are people ordering too spicy. Tip: if you like moderate spice, order 3-star for carby dishes like fried rice, pad thai, noodle dishes. If you like moderate spice, but you're ordering a curry dish or something more flavorful like that, order a lower star! The more intense flavor of the dish makes the spice of a 3 star feel more like a 4 or a 5! There are a couple reviews that say it didn't taste good or that the food was dry (I've never seen dry food glisten like the photo attached to that one review) but we've never experienced that. IT IS ALWAYS SO GOOD!
This will continue to be our favorite place to eat! Thank you! Thank...
Read more