"Oh, come on!" yelled the middle-age man with a graying beard as I drove away after handing him back my signed credit card slip at the drive through.
I guess he was unhappy with my choice to not leave a tip at the window (even though it took 7 minutes to get the guy's order ahead of me). Maybe I'm spoiled by Burger King? Do people tip at drive throughs now?
Anyway, he happily handed me the 7 milkshakes in 2 drink carriers (that were made of biodegradable paper, so when they got wet, they started disintegrating immediately - which happens when the lids on the cups weren't all closed properly☹️😡) and then a credit card slip with a pen. So, I signed it and handed it back.
After being yelled at, we drove away questioning our existence and whether or not this poor man's day would ever turn around. Maybe if he spent as much time and effort on his job (as he did on flinging the drive through window back open so he could yell at us) things could be different for him. But I doubt it. His life choices have already been made.
But at least 6 of the seven milkshakes were great... and the 7th was so joy inducing, I forgot to ask my sister-in-law if she even liked it! Her banana something shake had 3/4 of a full banana hidden in it! Now, if you've ever seen a banana covered in chocolate soft-serve ice cream standing upright in a foam cup... you what I'm talkin about. But when she opened the lid to see why her cup was so heavy and this "object" met her glance... she gasped!
It looked like either something the dog would leave behind on the yard or a scene from a bad adult movie. Either way, it wasn't something we expected... but hey, we get it. You're busy at 2:30PM. You missed that large lump of banana twirling around in the machine. Life goes on. Thanks, at least, for the chuckle after the bad experience...
Read moreWe were seated fairly quickly and got our drinks right away. The waitress was friendly. We asked for no ice and received ice, no big deal, not the end of the world. She was patient as this was our first time and needed to look at the menu. We ordered and got our food fairly quickly. I asked for honey mustard and received that at the end when I was packing my food to go, again, not the end of the world. The issue came when we ordered dessert and waited 45 minutes for 2 milkshakes and brownie dessert. That entire time all we got was I'm sorry. I can appreciate that you're short staffed or something happened with a machine, but sorry doesn't decrease the wait or reduce the bill. We finely received all of the desserts after 2 rounds to the trip and trying to figure out how to put the brownie dessert in a bowl. At this point my wife is so irritated she just wants it to go so that we can leave. Oh and I didn't mention that we had 3 young children in tow for this little adventure, ranging in ages from 1 to almost 7. We paid $60 for this meal, that is the most that I have EVER spent at a coney island with the same amount of people. Even after the wait for everything. We could have gone to Applebee's down the road, paid about the same if not less, received the same amount and quality of food, and been there half the time. Like I said earlier, this was our first time at this establishment, and unfortunately will probably...
Read moreFirst off, I will say that the quality of this place used to be great. I stopped in a few years ago and recall enjoying the food. This time however I did not at all.
The service itself was very lackluster. We waited quite some time for our food (Reuben, two conies, chili cheese fries and cheese sticks) and were never once in the span of an hour offered refills on our beverages. We didn't even know who exactly our waitress was. To top it off, I was also charged for a beverage for getting a freaking water that I couldn't even get a refill on.
The food itself was really not that good at all and extremely overpriced. The chili lacked flavor on both the fries and hot dog, the fries were undercooked, and they completely skimped on the sauce for the rueben. The cheese sticks had a freezer taste to them as well and we were served our dipping sauce in a to go cup... for real? Not to mention the hot dog buns were soggy the minute they got to the table.
I do not recommend this coney island AT ALL. PERIOD. I have been to enough conies to know when owners are trying to nickel and dime customers to turn a profit and this is a sickening example. You are much better off going to the one out in Holly next to the Holly Foods, or the Coney grill on Leroy. I truly wish I could...
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