Ok.... you get 4 stars because you're still Starbucks & I love my Iced Chais. But-good freaking-ness....a line of only 5 cars took 20 minutes. Normal for the Owen Rd Starbucks. S-L-O-W & L-O-N-G lines. I saw a lady 3 cars ahead grumbling and grumping at the drive thru barista. Which also....held up the slowest line. I think I understood after my turn...the employees were messing up inside! I had 4 gift cards given to me from the GB Starbucks for their errors (so fast, so nice!). But one of my cards was blank! Uugghh. I explained this to the barista & she offered to fix it for me. Long story short she couldn't figure it out & ended up keeping 2 of my gift cards and wouldn'tgive themback. Rather just fixing 1. Wth?! Whatever.... She also proclaimed to me that she didn't mind messing around with the cards because she was in no...
Read moreEvery single "season drink" is almost immediately sold out. Eggnog latte? Out. Creme Brule latte? Out. Most of the time they don't have it posted and you don't know until you order it. One time a barista snottily pointed to the miniscule sign that covered the menu item on the board and said "Didn't you see the sign?" To which I replied by pointing to the giant sign near the door saying "No. Maybe you should take that sign down, or put a Sold Out sign on that one."
It's just frustrating. Don't advertise a drink if you don't have it! After 5 times of it happening I have decided to...
Read moreVery disappointed. My family and I ordered our favorite drinks and only one was satisfactory. We go to Starbucks often but never this location. For some reason 3 out of 4 drinks had a very weak flavor. The barista was an older man with light hair and was the least friendly person I have encountered at any Starbucks. One person in my party said the barista was so miserable that he didn’t dare point out to him that his drink didn’t taste right. Will not be going back to...
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