Domino's Pizza — Restaurant in Ferndale

I've ordered from here for over a year with no issues until today. Ordered food at work on a busy day, around the 11 o clock hour. We noticed just about an hour later that it still hadn't arrived and checked status online. The food sat for over an hour in the "quality check" phase and finally showed up well over an hour after placing the order. Pizza was barely warm and deeply disappointing, it was very clear it just sat and sat. I dont blame the delivery driver but he said something about he was the only one at the shop at that time and acknowledged the Pizza was not going to be very good and that we should complain. Hard to sum up how unimpressed I was with the whole situation. I would have rather gone hungry all day at work than...

Was standing in the lobby picking up an order and in the process of trying to get a side ordered online, one that didn't require anything except being pulled out of the cooler I might add, and right as I hit place order the time changed to midnight aka closing. I didn't realize that's what was happening at first and said oh no, it won't let me place the order. The employee that had walked back over pulled out her phone and said that's because we just closed, sorry. No regard for the fact that I had been standing there for five minutes trying to place the order on my phone because she walked away after handing me my previous one. Just simply fakely sorry with an audible smirk to not have to further help a customer because they...

If I could give zero Stars that's what this would be. When did it turn into Amateur hour? It took three employees to take my order and then I ended up placing it online anyways. My sandwich was undercooked and missing some extras I ordered, the cheesy bread had way too much cheese in some spots and none at all in others. I had to call their attention back to me so I could pay after two different employees walked away from my money on the counter. Can someone tell me what happened to the employees that knew what they were doing, the ones that made this by far my favorite Domino's and why they got replaced with these absolute rookies? Please...