Little Caesars Pizza — Restaurant in Ferndale

Well congratulations Hilton LC. You take the Emmy, Golden Globe, Gold, Green Jacket and every other first place award for the WORST customer service of any place I’ve visited in the world. That’s saying a lot. I travel full time….

Where to begin, the completely un organized chaos that is your waiting room, being ignored by Mrs “I’m To Cool” millennial girl with all her tattoos working the register, or how it sure seems order of food served is based on more than order time placed and more towards favoritism and or pre judgment of customer by employee???

No one to greet new customers so everyone mingles in awkward wonder upon entry to this store. Mrs I’m To Cool too is obviously to cool to talk or greet any customers or make you feel welcome in any way. She wouldn’t even speak loud enough for pizza cook to hear her yet she just fumbled on in lost annoying confusion. Her moving at less than turtle speed is so necessary and not at all intentional………..

Mrs I’m To Cool too sure got out certain peoples food fast and others it was like a sloth ha 2 broken arms watching her seemingly deliberate slow motion routine.

I would say a honey badger getting electrocuted would be more enjoyable to be around than Mrs I’m To Cool. Expect a very very detailed letter to corporate. This store is a gong show of misplaced routines and courtesies.

Plus side, food...

I was shocked at the $6 flatbread was better than the bread. They work hard in there and they always tell you your expected wait, if there is one, and she kept checking in the status. I was surprised it was only fifty cents cheaper across the street at the gas station for a 2 liter. Thanks for carrying Crush, gotta have my Mountain Dew fix. I was happy the girl the front was on top of the expired flavors and got rid of them all. They greet you with the smiling face. And it might actually be a fun place to pick up guys because the name is on the screen when they pick up their order. Very cool system there you can pick it up and it's already placed in a machine and your name's there. There used to be three chairs in there now there's only two, but the most I've had to ever wait is usually 10 minutes so not bad. With the door opening and closing how much they have traffic going in and out it doesn't seem to get too cold in there. For what it is I'm going to give it a local 5 stars. And the crust is usually good to knock you out afterwards, I always get a good nap after eating their pizza. Sometimes the sauce is a bit to trigger acid reflux, but you know what you're getting into for five or six bucks. For someone to eat dinner and then breakfast, or lunch the next...

My reviews are typically reflecting a complaint or something that need to improve within the establishment but Not on this review. This is a "I see you" praise review! That's is why I'm acknowledging and giving 5 stars because this location is always on point! My pizza, crazy bread, Italian cheese bread is always fresh and hot. From the young employees to the older employees they are always working hard which in return our pizza come out fast! Thank you for having passion for what you do! I know it may not be your dream job but it's a job that you all are doing well. It shows and I appreciate it very much and I'm sure others do too. I pass up two to three Little Caesar's just to come to this location because it's a lot of people out here in these restaurants who don't care. They have no passion, no work ethic so I just wanna shout y'all out and give you some encouragement...