Wingstop — Restaurant in Fishers

As ordering because the online didnt work the employee kept asking is that all after every item. Sure no big deal i guess but some other person comes in and is talking to them while we’re waiting and walks into the back and has a coat on and everything not sure if hes an employee or a friend but they all talk for 5 min while everything’s getting cold and the last thing is being made. Girlfriend wanted the ranch on the side of the voodoo fries so it wouldn’t make them all soggy and the guy clearly wasn’t listening and he charged for extra ranch on the side and still put ranch on them. But after she told him about not wanting ranch on it and after we see the recipe with a ranch charge one other employees come up and she asked if they could not put it on the fries bc we thought the first guy misunderstood when he charged us for ranch thinking we just wanted one and he said “they come with it on there you cant” like they just couldnt understand what was being said to them (plus a clear language barrier with the heavy accents) but we didn’t mention the ranch charge and ended up with 2 un needed ranches. plus my 5 Hawaiian wings on the side that look like they just got sauce thrown on them and not mixed at all. Also her fries are still covered in ranch even after asking for none and them giving it on the side. He also never told us that he was charging us for that ranch on the sife so we assumed he understood we just didn’t want it on the fries early. Adked for extra lemon pepper on corn got extra Cajun instead. Don’t think there even is any lemon pepper at all. First time none of those employees were there and everything was perfectly fine. This group was not a good one. Employee name was __ (looking for receipt) he was typing on the screen for awhile while asking for extra lemon pepper on the form but I guess he was just...

First time at this place. Ordered online. Ordering was very intuitive and went well. Got to the restaurant on time. Food wasn’t quite ready because they were making fresh fries. TV in the restaurant was so loud the staff and I had trouble hearing each other. Someone came and lowered the volume. I got my drink while waiting for my food. While waiting another guy came in for his. After a few minutes the fries were done, but instead of bagging them and announcing “order for …”, the person just put them on a rack to be picked up. After a minute or two, someone did come up and ask us our names and the orders that were on the wait rack were ours. Not the best customer service. So, onto the food. I got some boneless wings with the Louisiana rub and some fries. Wings were excellent. The physical heat on them was just OK, because they had set for a bit waiting on the fries. The spicy heat was about what I would have expected and the taste and consistency was very good. I’m kind a of a snob on fries. Fries should be firm and a little crispy on the outside and NOT limp. These fries failed that test. They were physically warm and the taste was good, but they were more limp and slightly greasy and I was...

I don't know who the owners of this store are, but I bet you. They don't care how the store is being ran simply because everyone is leaving bad reviews and yet the service has not changed. I originally came to this location over a year ago and I've tried to give this place numerous chances to see if they got their act together but they just don't haven't. I have an order from here in over a month and I will never come back especially after looking at the reviews as of late and seeing that other people have had the same issues that I've had. Their wings always lack sauce. Their fries are always cold and soggy and they never give you enough sauce on their cups. It's like the manager is trying to make sure that they never fill those cups ever past the halfway. Mark and I wish I was joking and saying this but I'm serious. They run the store like they're not trying to lose any money but because they're trying to be so cheap now they're going to be losing business because other people are noticing that this store is just...