Pancheros Mexican Grill - Flemington — Restaurant in Flemington

Pre Covid this place was awesome. Everything was fresh, portions were good and service was quick. The past few times we have ordered from here over the last few months has been disappointing to say the least. The service remains quick but not only have the prices increased, but at the same time the portions also decreased. I can accept one or the other but BOTH? That just seems unreasonable. The bag they used to give of chips with a side was a branded brown bag with their logo on it filled with the appropriate amount of tortilla chips for the amount of the side. The new white bag of chips is significantly smaller and there was literally only 10 tortilla chips in there. What am I supposed to do with all this dip left? Eat it with a spoon? My burrito bowl was ordered with the fajita vegetables (peppers and onions)and there was two slivers of pepper and one sliver of onion. Come on! I also ordered and paid for extra chicken, but the amount of chicken on my burrito was not any more than my wife's burrito which was not ordered with extra chicken. Flavor is still good, but if you order here, make sure you have more tortilla chips in your pantry and don't opt for more meat (you will pay for it but...

I have a deep appreciation for Pancheros and the cultural diversity represented by its staff, as someone who values multicultural experiences and inclusivity. However, I’ve been struggling with communication issues that have begun to affect my enjoyment of the restaurant. For example, during a recent visit, I requested a soda from the fridge behind the counter and a cup. Despite my clear and repeated attempts to explain that I simply wanted a cup to go with my drink, there was a significant breakdown in communication. The staff seemed confused by my request and even mentioned a charge for the cup, which added to my frustration.

These experiences have been disheartening, as they make me feel increasingly disconnected and unwelcome. I understand that language barriers can be challenging and appreciate the diversity the staff brings. However, I believe that addressing these communication issues and providing additional support could make a big difference. It would help ensure that all customers, regardless of their language or background, can enjoy a smooth and...

TL;DR: I tried, really hard, to place an order... but they spoke only Spanish! Not a tiny bit of English. So I was forced to leave.

More detail: I was about to order the salad (with chicken) and the -sullen/unfriendly- sales lady just looked at me, no word/question. I asked "Is the salad a taco salad?" (Their signage doesn't say) She exclaimed "Salad!" I said "No - question: is this mixed salad a taco-salad?" Her response "Salad?" I tried one more time "Is this a taco salad or plain/mixed salad?" She just stared at me, finallygrabbed a plastic bowl, exclaimed "Salad!" and was about to begin shoveling salad in there... So, it's obviously not a taco-salad. I said stop!... and left.

This was so surreal, are there no hidden/candid cameras? Was I being pranked? Was this a Monty Python sketch? We will never know.

I ate there before, the food is not bad actually - if you are lucky enough to find a person that speaks/understands rudimentary...