To Whom It May Concern,
I visited your Flemington, New Jersey location on 8/27/20 at 1:43pm and my Transaction Number was 8970. I wanted to do the survey on the receipt but when I was offered a copy of my receipt I declined it because I prefer paperless. The information above is from the stick from on my bag.
I am a fan of Chick-fil-A but do no get to eat at one too often because of distance. When I pulled into the location, it was packed, big surprise! As I waited on the drive thru line, one of your employees was about to make my day with her professionalism, wit, and charm. Her name is Sara with no H and she is only 15 years old. The reason I was able to talk to her for about 3-5 minutes is because I am not well versed in your menu and she was the one to offer me to wait and order until I was able to pull up to see the menu board. I was shocked that she did not continue working and helping other guest. Instead she waited with me in the blazing heat with a smile on her face as I waited for cars to pull forward so that I could see the menu.
I do not know what you can offer this young impressive woman but if you have a program for advancing people with potential, she should be in it! I am only preaching to the choir when I tell you that a business can only truly succeed, when it invest in people. Sara at Flemington, NJ is someone I would invest in if I had an opportunity to give her myself.
Thank you for your time,
I hope this is read and recognition...
Read moreNot only one of the best fast food chains but some of the most amazing employees and managers I have ever met! My boyfriend had surprised me with a overnight trip to Clinton. On our way back to Pennsylvania we stopped to get Chick-fil-A because we do not have any in PA where we are from. My boyfriend and I were standing in line deciding what we wanted to order, discussing what sauces to get with our nuggets. This women who was in line behind us suggested the Chick-fil-A sauce and the polynesian sauce. She had asked if it was our first time there and we both responded with "yes". Told her we had to seize the opportunity since we were traveling back to Pennsylvania and we have none around us. Come to find out this women was a manager at this store and ended up promoting our food so we received it for free and said "Let your first experience of Chick-fil-A be on us". I was in shock and felt so grateful for this women! This women didn't know us, we were 2 strangers to her just passing through. I've never met anyone who has ever done that and neither has my boyfriend. We were both in shock and could not stop thanking her for her kindness. So thank you so much Amy from the bottom of both our hearts for everything you did that day for us! It's people like her that still gives me hope that there is kindness throughout...
Read moreAbout half the time the soda does not have syrup so when I unfortunately take a sip, I spit it out on the ground or at a nearest trash can because I absolutely hate the taste of "seltzer water".
I had a coupon for an item on a day it was expiring, they apparently closed due to no power. Guess they didn't have a back up generator. When I came on a day they were open and explained, they gave me a hard time but eventually gave me said item.
On another instance, I spotted a cow plushie that should have been "Finders Keepers" instead of giving it to me as the ads said, they called someone to see what my prize was. There was a mix up and they called said person again and then they came back gave me stickers and a coupon instead of the cow plushie because I was the "second person to spot the cow". I assume the person that was called twice assumed there was two people that spotted the plushie, not that she called for the same one person, me. I watched as they took the plushie down and away :/
And lastly, if you have a coupon for an item and you travel there and they are out of the flavor, they will not...
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