Horrible service! I can’t believe the attitude of young kids these days. If your hours say you are open to a certain time, you should be open and ready to service customers until the time you promised. I called at 8:50 to ask them to prepare two quarts of ice so I can pick up at 8:55(me trying to save them time, being that it was ALMOST closing time). I was told the machines were already closed and cleaned. I said that’s fine I just want plain ice. Then, she told me the register were actually closed. Oh well, I...
Read moreThe ice cream is great, but the service is awful. These kids may be young, or this might be their first job, but if they aren't trained to make people feel welcome, it's not their fault.
Customer service isn't just in sales. It's important to be kind when dealing with the public, no matter what...
Read moreRita's Italian Ice had delicious Italian Ice and frozen custard. I would recommend the Gellati which is italian ice with frozen custard in the middle. The only downside to this place is that there is no indoor seating, and the only place to sit is this wall in the parking lot. Overall Rita's...
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