If I could give this zero stars I would. I have been to this location multiple times and I always have a problem with the Spanish lady at the drive thru window. I have let it roll off my shoulder in the past but this was one of the worst customer experiences I have ever experienced. I understand it’s fast food and people have bad days but she only seems to have bad days. Today I had a mobile order I went to the speaker and she said to pull forward. She opened the window and started to give me drinks that were not in my order. I said I had a mobile order and she said I didn’t and trying to fight me as if I was lying. She then told me to show her my order which I did. Then she slammed the window shut and I waited for my food. Once my food was done she only opened it for her arm to get out and literally threw the bag to me. She is always rolling her eyes and giving attitude. This needs...
Read moreSorry man, a few of my classmates work there and I was a waitress at Griddle so I don't wanna rag on them too much but last time I went there they screwed up my order (burger) and I had to go back in to get my fries and didn't notice I had the wrong burger until I got home and was charged for the bacon one. The cashier is nice though and I had him in my classes so I didn't sweat it.
Then today my brother went for everyone in the house and charged him for my order, but didn't put it in the bag. He had to go back there to get my food. I don't really go to that Wendys that much but in 2 months they messed up the order. I can pretty much tell that maybe half of the employees are new, so just train them better and make sure they double check the bag if they're going to take that long to give you your food anyway they might as well make sure you're getting everything you paid for and nothing...
Read moreWent through the drive through and received a very nasty attitude from the lady taking my order. Mind you this is on a Sunday night where it’s not very busy so I didn’t see much of a reason for the people messing up the order. I ordered a coke and when I went to the window I received a sprite. As the gentlemen at the window was kind enough to take it back, the lady who took my ordered came up and said “you got what you ordered” with a nasty look on her face. Appalled and absolutely dismayed by the response I got, I told her Yet again I ordered a coke and as she gave me a coke she gave me the wrong size. If it weren’t for the nice man acting maturely in the situation, I would have given...
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