Bazens Florence — Restaurant in Florence

We dined in on a Sunday. The prices are VERY REASONABLE and the breakfast was good (we did return a plate of eggs because they were cold but that is largely the responsibility of the wait staff and not the cooks). We ordered the buffet to go. Yes, they have a SCRUMPTIOUS BUFFET and the food is definitely HOME ÇOOKED. Now, if you dine in and order the buffet, you can eat until you are content. If you order a buffet to go the rules are different. They are as follows: You WILL NOT prepare your buffet to go styrofoam container, someone will walk down the line with you and place your choices in the container.

You are only ALLOWED 1 meat, 3 sides, and a dessert. Yes they have a salad bar but that was not given in the list of options.

So, if you are good with these rules of engagement, the to-go buffet is for you and yes, the food was DELICIOUS! However, we are returning (of course) and we will dine in AND take a to-go box for dinner! So, if you are in the area you MUST come by to enjoy the friendly atmosphere and the...

I have been told if the service is good tell others...if not, tell the business. Well the last time I was there, I had my food spread out ready to chow down. First thing I went for a cold drink of tea.....there was a bug on the inside of the glass. I immediately took it on a napkin to the cashier, she walked off mumbling, she returned, went into the registered ,as if she was going to refund the cost, I told her all of my food was still on the table. Then....she ask " would you like to speak with the manager, no I dont want the manager, she just went to the manager ,right? She halted talking the money out of the register, that was that, oh her last statement was .." it happens some time" I told her I would not be back anytime. Made it my job on the way out to tell all incoming patrons of the bug. THEY DID NOT CARE , THE OWNER HAD THE MONEY SO THEY...

Brought my girlfriend to the clinic for her teeth that is local which everyone knows about starts with the letter S and of a advised us this was a good place for breakfast. Do not believe them our food was cold things were not right . It seems the locals were treated well but the Day travelers just there for the day were totally ignored. Get better service at the fast food and the food would have been hot. Never go back there again. Sorry to write a bad review but was so disappointed As were many of the other people that went there from the tooth clinic and would treated the same way as us. Also said it would be a buffet for breakfast...