Casa Mexicana Restaurant — Restaurant in Florence

LET. ME. TELL. YOU. ABOUT. THE. BATHROOMS.

I love them. I know the bathrooms in a restaurant aren't usually the first thing anyone praises, but please understand. I suffer from severe OCD, and a dirty bathroom brings me a great deal of anxiety, as if I am falling into myself, almost floating in the fear I feel. NOT A PROBLEM HERE! They're spotless, the sinks are big, the water is hot, and the soap was fully stocked up. Whoever they had clean the lady's room did a wonderful job. My mind was at ease. Thank you so much! It means a lot to folks like me!

Now, for the food. Oh my GOD the food is delicious here. I'd never had veggie nachos before. I'm a meat lovin' gal, you see, so the standard ground beef and cheese is my go-to.

Or, should I say, WAS my go-to. These nachos are perfect. The cooks aren't stingy with the toppings. Chips, cheese, and an absolute mountain of seasoned vegetables. I felt like I was having a treat for my soul and also doing something relatively healthy for my body! I'm sure the nutrients and healthy parts of the veggies were long gone, since the nachos tasted so good and made me happy and were a joy to eat, but is that gonna stop me from getting them in the future? Hell no! Nutrition be damned. I'm here to enjoy my food, and if there's still some vitamins and minerals in there, that's a nice bonus!

The service was wonderful, too! Isaac is a lovely waiter who doesn't keep you, well, waiting. He was polite, professional, and clearly knew what he was doing. The woman at the front desk is always courteous and professional as well, and I would mention her by name...if I had remembered to read her name tag. I'm sorry, woman at the front desk. You did a great job, and I just didn't catch your name.

The place is clean, the music is nice, and the lights aren't down too low. Not much I can say other than that, since I was horfing down nachos like nobody's business and didn't really take in the sights. It's a nice looking place! The cleanliness of a place is more important to me than the look of it, though, and they did a great job with that. No mess on the table, comfy booths, what more could you want?

Anyway, I love this place. It's my favorite Mexican restaurant...

I've always had a great experience at Casa. The staff is consistently friendly and polite, and the food is delicious every time.

In my opinion, this is the best Mexican restaurant in the area. It quietly sits at the end of a shopping center without any flashy signs or statues trying to grab your attention. But when you pass by nearly any time of day and wonder why there are so many cars, Casa is the reason. It has been a favorite dining spot for many in the area for as long as I can remember, and for good reason. The grilled chicken taco salad is a favorite of mine as is the shrimp quesadilla. Probably unexpected, but the chicken wings are amazing too! More importantly though, Casa is a clean establishment with great people and even better food at good prices. The low turnover in staff speaks volumes about the restaurant, especially if you've ever worked in one. My husband and I can eat here and not spend much more than we would if we both ordered combo meals from a fast food place. From the free chips and salsa to the wide variety of delicious food choices, Casa consistently exceeds expectations. It's easy to see why this unassuming gem has remained a favorite in the community for so many years. If you're looking for a place with welcoming staff, a cozy atmosphere, and excellent food for a group of one or many, Casa is the...

I have been eating here all my life and the food used to be great... Now the food is descent and it takes for ever to get it, I just left there a little bit ago and it took 53 minutes for 2 small orders to be brought to our table . And as far as the staff goes all of them but 1 ( can't remember his name) will run off and forget about you leaving you to wait hopelessly on a carry out box or hell they leave you waiting to pay for your food. They need a few lessons on customer service and importance of the customers needs. I was gonna give it a 1 star but I'm not trying to be a dick about it I'm just being honest from you folks. The staff is nice most of the time just not great service, be prepared when you go in and eat and I hope you don't have somewhere youre needing to be because you won't get...