Subway — Restaurant in Florence

I received several coupons in the mail and decided to try it since I haven't had Subway in about 2 years. First they started by asking I drive to the window and they would try to get to me as soon as possible. There was one car in the parking lot, one customer in the store, and only me in the drive thru. When I pulled up, the order taker said. We can only honor 4 subs and we cannot do footlongs, or bogo. Also they said some of the coupons were not being recognized by the machine. I ordered my sandwich 6" only available with a coupon. I also ordered the footlong pretzel. The order taker did not offer chips, cookies, or a drink. I looked at my receipt and the order was wrong. A different person came to give me the order and I asked if it was Tuna because the receipt said "cold cut trio". The server said that was my order, and when I told her what I had ordered she looked away at someone( I guess to confirm with the order taker, I am unsure.)

She then proceeded to take out my separately bagged pretzel ( without the dip) and make the sandwich I ordered. While I was waiting though, someone else came to the window and said, "What's wrong?" I said the server is already correcting it. The 'new person' said, "I know, but I'm the manager, and I have to correct it in the system". She asked me to pull around so they could take care of the next 2 customers. The server brought my correct order out with the dip for my pretzel. She smiled warmly and apologized for the error. But, for me, the damage was already done.

The sandwich was okay. The total process took about 20 minutes. I will choose another location next time, and hopefully they are more accurate, efficient, and...

The guy that made me and my girlfriends sandwich was very rude and acted like he hated his job. We asked for salt and pepper on our sandwiches like we always do but this time the same guy that was rude put so much salt on our sandwiches they're uneatable. My dogs wouldn't even eat them. I would go back to the store but I only had so long before I had to be back to work I didn't have time to go back. We won't be going back to this subway. The one near mcleod is so much better. Thanks for ruining my lunch date and...

Terrible service! Went through drive thru because I had my pet with me. Someone said they would be right with me. I waited patiently for 15 minutes and people began to line up behind me. I spoke saying I was ready, no answer. There was only two cars in the parking lot. Spoke up multiple times with still no answer even asking if they forgot about me. Finally after twenty minutes I just left telling the other good luck. When I drove by the window, an employee was just wiping the window.....doing nothing else with...