Bagels Galore — Restaurant in Florida

My daughter Angelina Juergens was diagnosed with Autism In December 2014. Since then we have endured lots of up and downs and started doing lots of research to give our daughter the best life. She has lots of therapies and amazes us everyday with her progress. She is now 6 and non verbal and squeals and lets out yells when she is excited. Her father and I have had to learn to deal with going out in public and sometimes getting stares and being judged. On Friday February 1st my daughter and I were at BAGELS GALORE in Hudson, FL waiting for our food. She let out one of her squeals because she was excited. Someone behind the counter stated now that is enough that is not even funny. I said I’m sorry my daughter is autistic and she was excited. My friend then asked to speak to the manager. The lady behind the counter said she was the owner. As the mother I am I went to the counter and wanted an apology and the owner then stated there is autistic kids in her family and they don’t act like that. I then started getting upset and the owner yelling than stated I should take my daughter outside. Her husband started yelling as well because I was getting upset and slammed aluminum foil on the counter and told me to leave I then left and started crying. The owner of Bagels Galore knows nothing about Autism because no two children on the spectrum are the same. How dare you not support any type of special needs. We go out to eat all the time the stares don’t bother me but I am her voice and nobody will speak of my daughter like that. Bagels Galore how dare you speak about my child like that in front of her. She may not speak but she can still hear. You are the most unprofessional business I have ever seen. And I want everyone else to know BAGELS GALORE DOES NOT DESERVE...

Tried them for the first time today, it was a mixed experience. It was around 9am so we kind of expected them to not be too slow, there was a handful of people there. We placed our order and suddenly a wave of customers came in. It took a good 20+ minutes before they called our order, but it was missing a bagel. Another 10 minutes go by and we're good to go. Got in the car and couldn't wait to take a bite, one of the bagels was cold. As in refrigerator cold. I think it may have been resting against a cold drink or something because the other half was luke warm. We also asked for one toasted bagel and one not toasted, but received both toasted. We'll be going back to give it another shot, probably not at 9am though. The bacon egg and cheese was pretty good, the customer service could use a little pick me up, the prices...

I cant begin to tell you how let down I was with my recent visit. This used to be the gold standard for cuban sandwiches, and it would be my comparison point every time I would try a cuban at a new restaurant "Let's see if it's better than Bagel Galore's" I'm afraid this isn't the case anymore.. I just got 3 Cubans and these are not the same Cubans they used to sell here, let's say 3 years ago. These Cubans I got now were extremely underwhelming and average at best. They were dry, no butter or garlic or whatever they used to do was spread on the bread, and the sandwich is thicker than it used to be. It tasted like one of the pre-packaged or pre-made Cubans. I was so excited for this and am just let down. I won't return for these cuban sandwiches...