Baskin-Robbins — Restaurant in Florida

I don’t give bad reviews unless it is truly needed. I have been here before and never had an issue. But tonight I went to get a sweet treat and right away the gentleman was giving a “please leave I don’t want to be here” attitude. It was a bit late but when I asked what flavors there were- as it was the drive through side window without any visible menu- specifying for the cones, he was so quiet I could barely hear him. He had a exasperated tune and again the best way to describe was “when is this over” look. I ordered a waffle cone and a sugar cone. The waffle cone I was going for was the large waffle cone and was handed a barely placed roll of ice cream on top of the sugar cone and a sugar waffle cone.

It was late and the ice cream was good but the service made me very uncomfortable and want to honestly just leave.

I normally don’t have any issue here but tonight the gentle man was not very professional. I will say the ice cream is...

I would give ZERO stars if I could! I have ordered TWICE tonight from Baskin Robbins in Oakland Park Cookies n Cream ice cream. First time I got chocolate chip cookie dough delivered, Second time I got chocolate peanut butter ice cream. Last week I ordered 2 scoops of cookies n cream and 1 vanilla and received 2 scoops of vanilla and 1 cookies n cream. I have tried calling this location after placing my orders on Door Dash and no one answers the phone. The one time I did get a hold of someone, they HUNG UP the phone after trying to politely speak to the woman over the phone. The customer service is absolutely terrible and I would NOT recommend ordered from this location. I can't even imagine what the people going into the store are experiencing. I have never seen ANY place get orders incorrect EVERY SINGLE TIME! Unreal. Can't make this up. You've...

Absolutely horrible!! Went there about 6pm to get ice cream for my family and I was going to pay with an $100 bill and the young Spanish guy with the glasses stated that he would not take my bill unless I was spending $30 or more because he didn’t have change. I asked him can he go over to Dunkin’ Donuts since they are connected if they have change and he stated no. He was extremely rude, arrogant, horrible customer service. He also called his manager which was another Spanish person who was extremely rude as well. Yelling over the phone telling him to kick us out and not to take our money. I have never felt so embarrassed with a room full of people as if my money wasn’t good enough. I don’t believe after a full shift and they close at 11pm why they didn’t have change for $100. I will never ever come back to this...