I have no idea why I went in there but I guess I texted that it would be a normal experience even under pandemic circumstances but just trying to wash my hands in the beginning the bathroom was disgusting sink was stopped up water was dripping out of it over the top paper everywhere I immediately had to leave the bathroom and ask him to clean it then they made the wrong burger while I had somebody waiting in the car well actually it was a chicken sandwich a brand new one which I don't know what the deal is but they got a new chicken sandwich every year they just can't get it right I guess plus they sound like four kinds of chicken sandwiches and their excuse was it that they were training somebody so okay understandable but then when they had it correct it was like two minutes later so they gave me an old hard as a rock supposedly quote on quote new hand breaded and fried chicken sandwich hard as a rock and I won't be going back there for a while needless to say but the drink was pretty good I'm not being funny either because I take these reviews seriously interested little bit of a bad experience one time I wouldn't even leave a review like this but it's one problem after another every time I go in this place every 6 months I think there's going to be different and there is a whole new set of different management managers employees Etc with a high turnover rate so they're never going to get it right they're always busy training people and no one's ever there for more than 6 months which is just...
Read moreBurger King is a 5, but our experience there with the late crowd was a 2.
After dark, the late drive thru is a bad choice. Once the inside dining area closes- madness ensues! The lines are very long and the drivers all act as though they are the only ones in the parking lot! Drivers tired of waiting in the long line would try to exit & go elsewhere... but people are so discourteous! Near accidents & aggressive horn blaring! The line was ALL KARENS!!! But- this is NOT the fault of the store. It is the customers behaving badly that made my experience frustrating.
The Burger King is actually excellent in comparison to other stores of the franchise. The service is great and they make everything fresh and exactly as you request. Even in the evening, they don't take long at all once you place your order. So, I really don't understand why there is such a wait, aside from the sheer number of customers. So, I definitely want to distinguish that. It would not be so crowded & crazy if the food & service was not excellent.
(I also reviewed the plaza where this Burger King is located. The owner of the plaza said that this particular store has had the same owners for 40 years!) Wow! I would never believe it! This store looks brand new. Incredibly clean and landscaping is just perfect! The service is great- exceptionally professional and friendly. We went early and our order was perfectly prepared and fresh with no wait. It was only when we tried to go after dark that we had...
Read moreI come here often because it’s the only Burger King near me via a common commute I have for work. Tonight was just ridiculous. Around 6:50 PM tonight I went through the drive through. No on answered, I kept saying hello. Finally I pulled up to front windows. Young man opens window. I order a large sweet tea, then said actually please make that a coke. It took almost 10 minutes to get my soda when no one was behind me or in front of me. I was patient. Finally a young woman with yellow hair approached the window and I said is the soda machine not working or something? She ignored me. Neither really said much to me. It was two minutes after that when I finally got my soda, I mean sweet tea, as he gave me the wrong beverage. He was either slow or smoked enough weed where he was out of it. Both were very rude. 10 minutes to get a soft drink, really? Last time I will go here. I’ll go to the gas station instead. I have had multiple experiences in the past where they literally just take their good old time. No concern or regard for their customers time. It’s called fast food for a reason. And to be ignored like I was, not only when no one answered the drive thru to take my order, but then the same at the window when I was just ignored and made to wait ten minutes for a soft drink? Since May, I have probably spent over $300 here. I will never go again...
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