Checkers — Restaurant in Florida

The worst experience I had ever had in any fast food place. While ordering got cut off by worker with attitude and rushed to finish my order, missing the food items, while still being charged $32. To make it worst they cut off the receipt so I couldn’t even check what I was charged for. When I went back to figure out what had happened we were told that the machine made the mistake and the manager was VERY RUDE trying to say that we were just trying to get free food. Claimed that she served us a hour ago when it was clearly only around 20 minutes and continued to be even more rude when asking for a refund. If your system is faulty you do NOT blame the costumer. WORST SERVICE IVE EVER SEEN IN FOOD, it’s truly unbelievable how they are allowed to talk to costumers in such a condescending way, we were literally walking away when she kept trying to tell us that never in her 10 years of working there she’s even seen costumers come back after an “hour” because there was a problem with their order. We live around 25-30 minutes from here and came because we were craving it but...

HORRIBLE customer service. I had ordered a side of parmesan cheese, the manager walks away talking bad about me as if I made her life more difficult by asking her for a side of Parmesan cheese. Then something so simple turned into such a big deal when she brought me a side of regular yellow cheese and then argued with me saying that I had told her it was yellow cheese. So I kindly tried explaining to her that she misunderstood me because I said Parmesan cheese. Then she brings me back Garlic sauce and complains again and argues with me saying that the garlic sauce IS Parmesan. And then starts complaining that the window is timed and I'm messing up the time limit she has. I did not expect this coming from the manager. I had to ask someone who spoke English if they knew what Parmesan cheese was and if she can give me just a simple side of it for my fries. Horrible customer service I was not pleased at all. I would like to speak to the person in charge of...

Don’t even bother coming here if you want to have a good day. I was trying to order 2 orders of 5.25 meals and after i finished picking the first two sandwhich i proceed to let employee know i wanted another 5.25. I’m guessing she didn’t understand me so i tried repeating it several times and she still didn’t understand, she ended up just cutting us off and asking “what” profusely and she got even more upset and told us to go to the window. she then had a bad attitude when we tried to explain the order, closed the window on us and we still didn’t even get the sandwiches we wanted. It was my first time at a checkers and after my shift at work, the encounter was really unnecessary and problematic. i’m certainly not coming here again until they have an attitude check and bit of patience. Don’t get mad at me if you are the one who doesn’t...