Domino's Pizza — Restaurant in Florida

Beyond disappointed. Yes, this is Dominos and great things aren’t expected but after Dominos revamped their brand/quality of pizza a few years ago it’s been my go to once in a while when the kids can’t decide what to eat for dinner on a Friday night, since they love it. We used to go to the 52 location between Chicago Ave and Little but tonight when we went to order Pizza last minute a new location on 52 by Kickin’ Wings came up. We selected contactless delivery and pulled up before the pizza was ready and waited outside 5-10 minutes, no big deal. As we waited in the car we were commenting how hard the employees were working and how organized it seemed, and even the cute steps up the glass for kids to watch the pizzas be made. Then when our pizza was done we clicked “I’m here” on the app which then told us to proceed to the counter. My husband put his mask on and went to the doors. We could see “welcome Kristi” but the doors were locked. He tried 3 times and was blatantly ignored by the staff. He then knocked and a girl in a black shirt, not the uniforms like the other employees, so I assume she was the manager in charge, rudely told my husband “we have a drive thru” which was the first I’ve ever heard of a Dominos having a drive thru and we don’t do this often so we just followed the instructions on the app. My husband got in the car to go thru the drive thru and then a kid brought the pizza to our car before he could backup. We tried calling to say something and even the automated voice message system says “order online and go to the front door and someone will be happy to assist you.” Bottom line this managers poor attitude just ruined a very long day for us and in front of the kids. We will not be driving to this...

I wrote a * star review, a year ago for this place. See that review at the end, but things have drastically changed since then!

So, I felt an obligation to the public for an update....The team that was employed a year ago, were good at what they did and had excellent customer service at all levels....but, the smart-aleck team that replaced them has made it a place I do not even consider anymore...What a shame!...and it goes without mentioning the pizzas went down hill at the same time!...There are many other pizza choices in driving range. They have been and will be getting my business from now on...😁

BTW....The main smart-aleck character, is a male with fuzzy hair....he must have influenced the other employees to have the same attitude....

• The 1st review a year ago* This place always has my food on time and it is always good.... Do not have one negative thing to say about this place.... I recommend I would like more information about the large pot/weed sign on the west side of the store in the Windows...

REALLY GOOD PIZZA!!! I haven't had Dominos piizza for over 30yrs. My usual local chain pizza spot hasn't been good so I decided to grab a coupon & try something else.

The site was easy to use overall but I had a lot of trouble finding info on ingredients in the specialty pies. What do they put on a Supreme? I still don't know but the delicious pies made up for anyinor frustration.

The Dominos pizza were cooked promptly and delivered by a nice young guy. I like that the delivery persons car had a Dominos light on top- its an added bit of security for a single woman like me.

The pizza(s) had a ton of flavor including a yummy lightly salted+seasoned crust. They were perfectly baked and the ingredients looked + tasted fresh. They were a great size with plenty of toppings. Actually the best pizza I've had since I moved to FL

Looks like I'm a Dominos fan now!!! Now I wish I had ordeted the...