Dunkin'

If I could give 0 stars I would. At 6am November 1st 2022, my sister and I were greeted with the upright most unprofessional customer service from the manager at this location.We pulled up to the drive through window and in a minute of us revising the menu the manager greeted us through the mic with attitude. She stated that we needed to pull up to the window because we were running up her timer. We do not come to Dunkin’ Donuts that often to know exactly what we want to order every time and in a minute of us being in the drive thru. We stated to the lady well we need to look at the menu to know what to order and if she could give us a second to find out. When we decided what we were going to order we politely told her through the mic that we were ready to order multiple times and we got no response. We then drove up to the window as she asked and were ignored. We then knocked on the window to get their attention and were signaled to now come inside the store. We then went inside and the manager told us that we were messing with her timer which gets her a bonus as she stated. When we tried to explain our part she spoke with high altitude tone in her voice and told us that she was not going to argue with us and that we would no longer be served by her. There was another employee there with the manager and the other was so kind and tried taking our order in the middle of her manager yelling. This type of customer service we have never experienced. We are disgusted and flabbergasted by this customer service especially coming from a manager and so early at that.