Egg Roll King — Restaurant in Florida

One star as this place consistently begs for tips although I am always picking up my meal, there is no type of counter service and I always, always have something missing from my order when I get home. I used to tip because I had to when I ordered online. Your prices have increased from the last time I ordered and your business has nickel and dime if you want chicken or veggie fried rice. We are all struggling from last year however you also were able to set up a new website of which most businesses were not able to do. I love helping small businesses but I am not that person to being pressured to do something I don’t want to for something that is nonexistent! There are servers who work at specific restaurants that work only, only for tips and this is not the case at Egg Roll King & Sushi when I’m picking up my food, not entering a building but talking to a microphone to whomever on the other side, behind glass windows. When I arrive to pay with my card, I have to answer if I am adding a tip? For what? For me driving there 15mins both ways to pick up my food? Tell the gentleman that threw my food on the counter through the window thank you. You have...

We loved Sushi King & Egg Roll for a couple of years….Then, 4-5 months ago (or maybe more) the quality of their food changed drastically… Not only did it not taste as good - but, many of our favorites were overcooked to the point of being inedible. So - we took a break and tried other places for a few months. Tried Sushi King again tonight - 90% of the sweet & sour chicken (my favorite) was so overcooked that you couldn’t even chew the chicken - hubby’s General Tsao was also tough…… the chicken wings appetizer my husband ordered was the best thing we got…. I don’t know if they lost their good chef months or more back (my guess is yes they did) or what is going on - but going to start looking for a better place to go, again. WTF, even the fortune cookies were stale… photos say it all - sweet & sour dehydrated chicken 😔☹️ What a disappointment. Y’all need to bring back the chef you used to have - unless, you maybe want to go...

Bad experience with order the person took my call and I knew he didn’t follow instructions for my delivery. Said order will be delivered in 45-50 mins, msg received driver picked up order on wa to you. Then received text after calling due to call from store then text from store saying order dropped off at lobby what Lobby, do u not hav my number to call for directions. I was told can you check the lobby I said hell no I can’t walk to that office I’m sick and it’s about to rain. Your driver need to bing my food to my home. That of course didn’t happen so I told her to refund me and I will never be back at your establishment again don’t trust their delivery. And then I see I was refunded for my food but I wasn’t refunded for my tip I want my three dollar tip because that driver will not get it Poor...