Jersey Mike's Sub's — Restaurant in Florida

Ordered a sandwich via the application. Specifically marked no cheese. When I got home after picking it up there was cheese all over it. Called the store and spoke to the manager on duty named Leslie. She told me if I had an issue I could contact corporate. Refused to make me another one or refund my money. Asked if I’d like to purchase another one. Contacted their the operations manager named Morgan Gilmore. No response as of yet. There’s a few other sandwich places around the area. Would recommend taking your business elsewhere considering they obviously don’t care about them holding themselves accountable and are basically stealing my money by not providing what I paid them in exchange for. Kind of shocking honestly. Not sure if I’ve experienced this lack of customer service awareness in...

I love this Jersey Mike's Sub's location for more than one reason. The staff is outstanding and they work great together as a team. Kyla is an amazing team leader/manager and she remembers the orders of her regular customers. I live in the neighborhood and frequently stop in at various times. I have always found the store to be clean beyond expectation, well stock and staff prepared for any rush. They balance in-store customers and online orders with ease. I've been to several Jersey Mike's Sub's but they don't compare to the service at the Ecco on Orange plaza location. Keep up the great service Kyla and Terrance, it's because of you guys that I keep coming back 👍👍👍. See...

Very disappointed in this location- I order from here frequently and I called at 8:21 on 06/29/22 and someone picked up and hung up before I could even say a word. Called back and the phones were disconnected. I was going to pick up dinner for my mom so I had her call several times thinking maybe it was my phone to place a pick up order as I was on the way. I showed up to place my order at 8:32 and they said they were only offering cold subs because they shut off the grill and they are closing soon. With 30 minutes left before closing. I just got home it’s 8:50 and their lines are still disconnected. Bad...