In response to your response here is a thought, don't wait until you are called out on social media to respond and if you really wanted to do anything you would have done it, not just gave an email address, you should be ashamed! I sent the below email to the president and several in management of the company and what a surprise no response, I guess you can't expect professionalism from a subsidiary of the Denny's Co
Dear David Schmidt
Let me start by stating I have never been to one of your Keke's prior and I certainly will not return. Also, I do not mean to be rude, but you really must be kidding at your prices and your product quality, I can and have gotten much better and more reasonable at Denny's and yes I realize the irony. Attached to this email is a copy of the bill from your restaurant and let me start at the top and yest that is $48.00 for a breakfast for two, we just got back from Vegas and there meals are overpriced but you make them look reasonable. 1.Your restaurant was barely half full, and it took almost forty minutes to get our food after we ordered, but it gave me plenty of time to watch the women going in and out of the restroom, really there were plenty of other places to seat us, so I just removed my glasses. Your supposed better coffee because it is always a small batch, but it is certainly not worth $3.99 a cup, I can make a smoother cup of Sumatra at .49 a cup in my Keurig at home. Really two eggs and sausages, $16.00 and the sausage was supposed to be well done and was not and that was my wife’s meal, not good! If you are going to advertise stuffed French toast, possibly you should consult a dictionary as to the meaning, because a very light smear on one side of the almost raw French toast is not stuffed. 5.Adding onions to home fries involves cooking them with potatoes, not throwing a ladle of steamed onions on top of them. and they were not worth .50 either. 6.And my favorite is if you are going to up charge a customer, tell them in advance. I am a pescatarian and when I stated this to the server on ordering something from number three, she stated I could have a fruit bowl with yogurt in leiu of the meat options (which ironically proved to be the only thing in the meal that was edible). So do with this email as you wish and I wish you much success, but it will not be at the expense of my...
Read moreWhile we usually go here every single Sunday for breakfast and it’s usually really good today we had awful service. Since the service was so bad today I have to give it 3 stars. The food is usually really good and if it’s not they always make it right. Well, today we sort of figured it was going to be bad service right when we sat down and never had a waiter come see us for drinks and the table next to us that got seated after us already had drinks. When the server came for drinks we ordered our food and drinks since we always order the same thing we already knew our order. We ordered like normal got our food and they come by asking how everything is. Well, with two young kids you know you get them situated before you even start eating so I was putting jelly on toast and what not. We said it looks good. When I finally got the kids situated I cut into my eggs benedict and the egg was completely raw. Like white egg raw. I always order eggs Benedict and that was wrong. I had to wait 20 minutes before we were ever checked on again. At this point everyone is done eating. She goes oh I’ll tel them to make a new one. Well with two young kids you cannot be waiting to remake a meal when they are already done eating. The manager came and asked me if I wanted a meal to go... the entire reason we didn’t want it remade is because of the wait so taking it to go or eating it there is a mute point. The server brought the check and after not seeing her for sooo long the entire service I handed her my card so we didn’t have to wait another 20 minutes for her to pick up the check. She brings it back and I realize she charged us for stuff we didn’t order. She goes oh let me take it back I was like you already charged it my luck I’ll get double charged. So we let it go, then she goes oh well let me get what you paid for. I was like we don’t want that. I’m not even mad at the situation but it does need to be addressed so the server can be educated. I will still continue to go on my Sunday tradition but I will be sure to never get that...
Read moreHad seen this place many times but, never had eaten there. Well, let me just say, I wish I had. We finally went, this past Sunday, and it was soooooo good! We didn't realize it closed at 2:30... so we almost didn't make it. First off, the service is excellent! It was quick, too. Everyone was very polite and professional. Also, if it interests you, everyone (including the chefs in the back) were wearing masks, and our area is in phase 3. We got there a bit before they closed, and it wasn't packed... I'm not sure if they have started 100% capacity, like a few other places... but, they've got thick, clear dividers on the top of the booth seats (which already have high backs)... I'm not sure if those were there pre covid. The place was very clean. Actually, we saw them doing really good thorough cleaning, while we were there, after guests left the tables. They were even wiping down the front door... inside and out. Not sure about anyone else but, That's a huge plus for me. Ok, now to the food. Oh My Goodness!! The food was delicious!!! We could actually taste the love, and good energy, that was put into making it. Someone loves their job. With the first bite, we knew we had a new favorite place. I'm sure it will be a weekly outing for us. The prices are great, too! We got the bill and we're like, "that's it? Wow, that's really good." We ordered breakfast. I've got all sorts of food allergies/sensitivities, and I was able to find things to eat. I'll post pictures of what we ordered. We couldn't even finish it all. AND, it didn't leave us feeling bloated, or give us any stomach issues.... like other places we have eaten at. I highly recommend this location, off Daniels Parkway. Yumm!! Yum! Yuummm!! Don’t see the option to add pictures, so I’ll just post the...
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